What are the responsibilities and job description for the Human Resources Director position at Equiliem?
Summary: The Director of Human Resources is responsible for overseeing all HR functions. This role supports staffing, training, employee relations, retention, compliance, and culture-building efforts to ensure high service standards and a positive workplace environment. The Director of Human Resources partners closely with department leaders to develop talent that aligns with organizational goals and guest service expectations.
Role: This position is an exempt full-time position within our company.
Essential Functions: The ideal candidate must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership abilities. Must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with business objectives and philosophies. Have a positive attitude and a courteous demeanor with all customers, staffers, and vendors. Must be able to work well with others and help with other responsibilities as needed to foster an environment of teamwork.
Key Responsibilities:
Recruitment & Staffing Develop and implement effective recruiting strategies to attract qualified hospitality talent. Screen, interview, and recommend candidates for all departments (front desk, housekeeping, F&B, maintenance, etc.).Coordinate onboarding, orientation, and new-hire paperwork. Maintain staffing levels to support business needs and peak seasons.
Training & Development Plan and conduct training programs, including guest service, safety, compliance, and skills development. Support leadership development initiatives for supervisors and managers. Monitor training completion and maintain records.
Employee Relations Serve as a resource for employees, responding to concerns and resolving workplace issues. Promote positive team culture and employee engagement. Provide coaching and support to department managers on HR best practices.
Performance Management Assist managers in setting performance expectations and conducting evaluations. Support disciplinary action processes in accordance with policy and labor laws. Guide teams in developing performance improvement plans.
Payroll & Benefits Administration Coordinate payroll changes, timekeeping accuracy, and employee status updates. Assist employees with benefits enrollment, questions, and issue resolution. Work with vendors to ensure accurate administration of benefits programs.
Legal Compliance & Recordkeeping Ensure compliance with local, state, and federal labor laws (e.g., FLSA, OSHA). Maintain employee files, reports, and HR documentation. Oversee policies and procedures to ensure a safe and respectful workplace.
HR Operations & Strategy Develop and update HR policies and employee handbooks. Support workforce planning, retention strategy, and succession planning. Generate HR metrics and reports for leadership.
Job Specifications:
Bachelor's degree in Human Resources
2-5 years of HR experience; hospitality industry experience strongly preferred.
Knowledge of HR laws, regulations, and industry standards.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and professionalism.
Problem-solving and conflict-resolution abilities.
Ability to work in a fast-paced environment.
Multitasking and organizational skills.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Role: This position is an exempt full-time position within our company.
Essential Functions: The ideal candidate must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership abilities. Must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with business objectives and philosophies. Have a positive attitude and a courteous demeanor with all customers, staffers, and vendors. Must be able to work well with others and help with other responsibilities as needed to foster an environment of teamwork.
Key Responsibilities:
Recruitment & Staffing Develop and implement effective recruiting strategies to attract qualified hospitality talent. Screen, interview, and recommend candidates for all departments (front desk, housekeeping, F&B, maintenance, etc.).Coordinate onboarding, orientation, and new-hire paperwork. Maintain staffing levels to support business needs and peak seasons.
Training & Development Plan and conduct training programs, including guest service, safety, compliance, and skills development. Support leadership development initiatives for supervisors and managers. Monitor training completion and maintain records.
Employee Relations Serve as a resource for employees, responding to concerns and resolving workplace issues. Promote positive team culture and employee engagement. Provide coaching and support to department managers on HR best practices.
Performance Management Assist managers in setting performance expectations and conducting evaluations. Support disciplinary action processes in accordance with policy and labor laws. Guide teams in developing performance improvement plans.
Payroll & Benefits Administration Coordinate payroll changes, timekeeping accuracy, and employee status updates. Assist employees with benefits enrollment, questions, and issue resolution. Work with vendors to ensure accurate administration of benefits programs.
Legal Compliance & Recordkeeping Ensure compliance with local, state, and federal labor laws (e.g., FLSA, OSHA). Maintain employee files, reports, and HR documentation. Oversee policies and procedures to ensure a safe and respectful workplace.
HR Operations & Strategy Develop and update HR policies and employee handbooks. Support workforce planning, retention strategy, and succession planning. Generate HR metrics and reports for leadership.
Job Specifications:
Bachelor's degree in Human Resources
2-5 years of HR experience; hospitality industry experience strongly preferred.
Knowledge of HR laws, regulations, and industry standards.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and professionalism.
Problem-solving and conflict-resolution abilities.
Ability to work in a fast-paced environment.
Multitasking and organizational skills.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.