What are the responsibilities and job description for the Part-Time Driver, Meals on Wheels position at Episcopal Retirement Services?
Meals on Wheels - Driver
Are you a driver looking for a great culture, reasonable ratios, and an opportunity to grow with an organization? Episcopal Retirement Services has been votes one of Cincinnati's TOP EMPLOYERS for 16 years running and we are hiring passionate STNA and Resident Assistant professionals. To learn more about ERS and our award-winning culture: https://youtu.be/3jEMW29lmCs
When you love what you do, it shows!
Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include:
- Medical, Dental, and Vision Insurance Plans
- Generous PTO
- Health Savings Account
- Short-Term and Long-Term Disability
- 403B
- Discounted Meals
- Internal Promotions
- PayActiv
- Tickets at Work
- Life Insurance
- Tuition Reimbursement
- Employee Referral Program
Position Purpose:
The primary purpose of this position is to support the Meals on Wheels home delivered meals program. This role is responsible for packing and delivering home delivered meals to clients while maintaining friendly and compassionate interactions with all constituents. Also responsible for safe and timely transportation, maintaining delivery records, and following vehicle safety protocols.
Minimum Qualifications:
- Possess a valid driver’s license and appropriate insurance coverage; good driving record required.
- Have the ability to read, follow a schedule, have the ability to read maps, and use GPS.
- Moves equipment and supplies weighing up to 50 lbs on a regular basis.
- May be required to use stairs to deliver meals to clients living on upper floors of buildings with no access to an elevator.
- Excellent customer service and communications skills, both written and verbal, required and ability to handle a heavy call volume in a professional and efficient manner. This includes the ability to read, write, and understand the English language and speak the language in an understandable manner.
- Able and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members, clients, family members, volunteers, government agencies/personnel, and the general public in a fast-paced work environment.
- Must be fully up-to-date with required vaccinations.
As a driver you can expect to:
- Sorts and packs home delivered meals according to the assigned schedule, ensuring clients requests are accurately accounted for.
- Reviews the delivery schedule and assigned route each day, verifying meal counts are accurate and match the number of deliveries, and maintaining food at appropriate temperatures.
- Delivers meals in a company vehicle, assuring that all safety regulations are followed, including but not limited to the use of hands-free devices, following posted speed limits and parking signs, etc., monitors quality, and assures each client received the appropriate type and quantity of food (i.e., temperature, appearance, etc.).
- Maintains and submits accurate and complete written documentation for each client meal (i.e., delivery time, client signature, delivered or undelivered, etc.).
- Maintains the company vehicle in good working condition, including but not limited to keeping the gas tank full, checking the oil, and recording accurate mileage.
- Conducts a pre-trip inspection to check fuel levels, tire pressure, and fluid levels. Ensures vehicle is clean and in good working conditions and notifies Director of any repairs needed. Reports hazardous conditions and accidents immediately to the Director.
- Maintains accurate and up to date records. Accurately completes all written documentation and submits in a timely manner (i.e., time/mileage sheets, route sheets, leave requests, incident reports, etc.). Routinely reviews route sheets and updates information (i.e. special instructions, cross streets, etc.) to ensure efficient delivery of meals. Returns all tools/equipment (i.e., route sheet, keys, etc.) at the end of each shift.
- Returns all equipment/tools (i.e., clean vehicle, route sheets, vehicle keys, undelivered meals, carts, etc.) to the office at the end of each shift.
- Acts as a public-facing representative of the Meals on Wheels program. Delivers meals directly to clients and greets them warmly and in a polite, cordial manner by expressing patience, caring, and respect. Observes clients’ wellbeing (i.e., health, living conditions, services needed, etc.) and reports any concerns or issues to the Director.
If you desire joining a team that will value you, APPLY today! Immediate consideration is given to qualified applicants. We look forward to speaking with you!
Episcopal Retirement Services is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
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