What are the responsibilities and job description for the IT Supervisor position at Epic Personnel Partners, LLC?
Essential Duties and Responsibilities:· Install, configure, and maintain Windows-based workstations, handheld devices, and servers.· Provide support to Autonomous Guided Vehicles (AGV).· Configure and monitor network infrastructure, equipment, and devices.· Set up and maintain user accounts within an enterprise environment.· Set up and implement RF and wireless devices.· Set up and troubleshoot various printer technologies.· Set up and maintain phones, both desk and cell.· Perform and/or oversee software installation and upgrades.· Maintain site licenses for departments and facilities.· Troubleshoot networks, systems, and applications issues to identify any issues that may interrupt operations.· Develop various training materials, SOPs, Run Books, and instructional sheets for IT-related items.· Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures.· Establish and perform maintenance programs following company and manufacturer standards.· Maintain confidentiality concerning the information being processed, stored, or accessed by the network.· Document network problems and resolutions for future reference.· Other duties as assigned.· Travel may be required.Company DescriptionEpic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit.We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.Visit us at epicpp.com to discover more about our organization.Epic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.