What are the responsibilities and job description for the Program Manager position at ePATHUSA?
Seeking a Program Manager to work on the Enterprise Transit Fare System Upgrade project. The PM will be expected to manage the end-to-end planning, execution, and operationalization of strategic, complex, cross-functional initiatives essential to the organizations success. Additionally, the PM will be expected to:
- Develop comprehensive program, portfolio, and project plans using Waterfall, Agile, and Hybrid delivery methodologies.
- Define scope, goals, deliverables, and timelines.
- Apply extensive vendor management experience to ensure delivery of contractual scope within agreed upon constraints.
- Leverage experience to actively manage testing activities and resources to ensure unit, performance, functionality, and user testing objectives are met.
- Utilize departmental tools for program and project management, tracking, and reporting.
- Demonstrate business acumen and professionalism in order to clearly communicate with senior level executives in oral, written, and presentation formats.
- Lead conversations to facilitate the prioritization, road mapping, and trade off discussions with program stakeholders.
- Manage project managers within the program to provide day to day guidance and oversight in order to ensure service delivery.
- Support a collaborative and productive work and PMO team environment.
- Facilitate communication and coordination for projects / programs across cross-functional teams.
- Lead change management and conflict resolution efforts within the program.
- Ensure teams have clear roles, responsibilities, and deliverables
- B uild strong stakeholder relationships to become a trusted advisor to project sponsors and senior leaders
- Communicate project status, risks, and issues to stakeholders and executive management promptly to set expectations and escalate as appropriate.
- Ensure alignment of project objectives with business goals through stakeholder management activities.
- Proactively identify, assess, and manage project / program risks and issues through mitigation planning.
- Monitor and report project / program progress and performance throughout the delivery lifecycle.
- Develop and manage program and project budgets, per governance requirements.
- Allocate resources effectively to ensure program and project success through demand management and capacity planning for projects / programs assigned.
- Monitor expenditures and ensure adherence to budget constraints
- Oversee / Lead transformation and change management scope within the program, as appropriate, to ensure solution adoption and process adherence.
- Support the evaluation and refinement of project management methodologies and processes.
- Support continuous improvement initiatives within the PMO.
Stay abreast of industry trends and emerging practices. -
Requirements
Skills
Required/Preferred
Years
Candidate Experience
High school diploma or GED AND nine (9) years of experience managing multiple IT and business projects. Note : Highest completed degree in the following majors: Computer Science, Business Management, or Project Management will count towards the minimum nine (9) years of required work experience. Associates degree counts as two years of experience and Bachelor's degree or higher counts as four years of experience
Required
9
Two (2) or more years in a lead role that required collaboration across multiple divisions with stakeholders from varying organizational levels.
Required
2
Active PMP or PgMP Certification
Required
Active CSM or SAFe Certification
Required
2 years’ experience with MS Project
Required
2
1 years’ experience with Azure Dev Ops or Jira
Required
1
Experience program managing large, complex SaaS vendor implementations
Preferred
Experience program managing transit initiatives
Preferred
Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
Preferred
Strong communication and collaboration skills
Preferred
Proven track record of delivering large initiatives within challenging constraints
Preferred
Experience with PPM Tools
Preferred
Benefits
Benef
it
Package includes:
it
Package includes:
- Paid Sick Time
- Insurance for Medical, Dental, Vision and Life Available
- 401(k) including Employer Match
- HSA, Short-term & Long-term Disability Available
- We are an EEO/Veterans/Disabled employer
