Billing Clerk

Position Summary: The Billing Clerk will be responsible for preparing and issuing invoices, patient refunds and collections, processing patient payments, maintaining accurate department records and other department administrative duties as needed. This role works closely with the billing specialists and department manager.

Reports to: Billing Clerk reports directly to the Billing Manager

Flexibility:  While this job description is meant to provide an overview and specific responsibilities of the Billing Clerk, ENTA Management reserves the right to make changes, adjustments, and revisions, as needed, to this document and will coordinate such modifications with ENTA’s Practice Administrator and Physicians. While the normal work week is 40 hours, you may be subject to overtime (not to exceed 50 hours per week). 

We value internal growth and development. Employees who excel in the Billing Clerk role may be considered for advancement to a Billing Specialist position as skills and performance demonstrate readiness for increased responsibility.

Summary of Specific Duties:

Billing Clerk–

• Prepare, review, and issue weekly statements to patients accurately and in a timely manner.
• Investigating and updating any returned patient statements via mail
• Process daily mail
• Process patient payments, including checks, credit cards, and care credits
• Prepares delinquent accounts for transfer to bad debt and collections
• Confirm patient credit balances and gathers necessary documentation for processing refund.
• Entering of no show/cancel/reschedule fees
• Prepare requested itemized bills for medical records department
• Retrieves supporting documents (medical records, authorizations, etc.) for attachment to claims prior to submission and upload to claims.
• Retrieve and upload sleep studies and operative notes from BayCare system. Enter patient demographics into Greenway System in preparation for billing specialist to bill charges.
• Prints and mails claim forms and statements as needed by Billing Specialists
• Other duties to support billing specialists as needed

Position Requirements:

• High School education or GED equivalent. 
• 1–3 years of billing, accounting, or front desk experience in a physician office or healthcare setting preferred.               
• Familiarity with EHR/EMR and medical billing software preferred
• Ability to communicate effectively with patients, physicians, and staff in a courteous manner.
• Strong attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to prioritize tasks and multi-task in a fast-paced environment
• The ability to attend work on a regular basis
• The ability to adhere to safety rules and other reasonable regulations pertaining to the job
• The ability to refrain from negativity or excessive irritability
• The ability to work in cooperation with other workers
• The ability to accurately and efficiently document patient charts, ensuring proper spelling, grammar, and clarity to support quality patient care

Salary : $16 - $20