Field Service Technician - ATL

Job Summary:

The Field Service Technician is responsible for performing preventive maintenance, diagnosing and repairing equipment issues, and conducting start-ups and warranty work on new equipment. This role requires accurate processing of documentation, maintaining parts inventory, and tracking time and expenses daily using a laptop. The technician will communicate repair needs to both customers and the service manager and ensure job sites are cleaned after completing work. The ideal candidate is self-motivated, organized, and possesses excellent customer relation skills. They should have a mechanical and electrical aptitude, be able to troubleshoot using mechanical drawings and wiring schematics, and have a strong understanding of A/C and D/C electrical systems. A willingness to participate in training programs to further enhance their skills is essential.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Performing preventive maintenance.
• Diagnosing problems.
• Performing repairs.
• Performing start-ups on new equipment.
• Performing warranty work on new equipment.
• Processing required documentation in a timely manner using a laptop.
• Communicating repairs needed to both the customer and service manager.
• Maintaining accurate parts inventory.
• Tracking time and expenses each day.
• Cleaning up job site after completing work.

Physical Requirements/Working Conditions:

• Schedule is Monday to Friday; no weekends
• In the office at ECS Headquarters Monday and Friday
• Ability to lift up to 50 pounds as necessary.

Travel:

• 75% travel is required; travel scheduled Tuesday-Thursday  

This job description is just a summary and not a comprehensive list of possible duties required by this position.

Required Skills/Qualifications:

• Good organizational skills
• Able to work well unsupervised
• Attention to detail
• Excellent customer relation skills
• Self-motivated
• Mechanical/electrical aptitude 
• Able to comprehend and troubleshoot using mechanical drawings and wiring schematics.
• Knowledge of A/C and D/C electrical systems
• Willingness to train in company programs to enhance knowledge

Education and Experience:

• HS Diploma or equivalent - preferred