Coordinator, Firm Experience

FTE Coordinator, Firm Experience
Hybrid located in NYC

The Opportunity
We are seeking a Coordinator, Firm Experience to join our Firm. This position will be based in our New York office (hybrid). Within this position, you will work with the firm experience team to support and maintain the firm???s deal and case database (Foundation). You will provide support for marketing collateral input, while also creating profiles for matters in Foundation, including data entry and researching matter details.

• Oversees incoming matter data and proactively maintains deal and case database (Foundation).
• Supports and maintains the firm???s deal and case database (Foundation).
• Coordinates with team members to develop and implement marketing strategies for experience.
• Manages and maintains data integrity and security of firm matters in experience database.
• Fosters communication within Marketing Technology, various BD teams, and those external to BD, to create a seamless experience collection process.
• Acts as liaison between attorneys, local and global BD teams, and the experience team by providing subject matter expert level support.
• Validates data feeding into experience database from other systems; work with the appropriate teams to correct data in the source systems, if needed.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems, (Foundation, the Firm???s experience database)
• Excellent database skills (mining, entry, maintenance)
• Excellent reading comprehension and proofreading skills
• Excellent analytical and trouble shooting skills
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education and Experience

• Bachelor's degree
• Minimum of two years related experience in a professional services environment
• Experience with marketing databases, market/company research, and project management preferred
• Relevant experience working with legal markets in the US, Europe, Middle East, and Asia desired

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

Salary Details
$75,000 - $80,000

Salary : $75,000 - $80,000