Office Coordinator

Endurant Disaster Recovery

Role Overview
The Office Coordinator serves as the primary point of contact for Endurant Disaster Recovery, managing the front office environment and providing essential administrative support to the operations team. This role ensures a professional atmosphere for visitors and maintains the accuracy of digital project records within the company’s ERP system.

Primary Responsibilities

Reception and Hospitality

• Serve as the initial point of contact for all incoming calls and in-person visitors.




• Act as host to clients, partners, and vendors, ensuring a high level of professional service.




• Coordinate logistics for company events, including space setup and vendor coordination.




• Facilitate meal catering and lunch ordering for office meetings and special events.

Operations and ERP Administration

• Assist with initial job intake, gathering preliminary project information and routing leads to the appropriate departments.




• Perform high-volume scanning and indexing of job-related documents, ensuring all files are uploaded accurately to the ERP system.




• Maintain project transparency by entering detailed, real-time notes on job files within the ERP.




• Ensure all digital documentation meets company compliance and organizational standards.

Office Management and Clerical Support

• Manage inventory for office and kitchen supplies, including proactive ordering and restocking.




• Provide consistent updates to customers and vendors regarding project status or administrative inquiries.




• Handle general clerical duties, including mail distribution, filing, and document preparation.




• Assist management with various administrative projects as needed to support business continuity.

Qualifications

• Minimum of 2 years of experience in an office coordination or administrative role.




• Proficiency in Microsoft Office Suite and experience working within an ERP or CRM database.




• Strong verbal and written communication skills with a focus on customer service.




• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.




• High school diploma or equivalent required; Associate’s degree preferred.

Position Details

• Employment Type: Full-Time




• Location: On-site- Memphis, TN