What are the responsibilities and job description for the Manager, Roofing- Business Development HYBRID position at Endurant Disaster Recovery?
About Company:
Endurant Disaster Recovery is a rapidly growing force in the disaster recovery and restoration industry, strategically expanding through key acquisitions to enhance its service capabilities and geographic reach. The company's mission is to provide comprehensive and efficient restoration services, helping communities recover from unforeseen events.
A pivotal step in Endurant's expansion was the acquisition of Forerunner of Little Rock, Arkansas. This move provided Endurant with a robust presence in the southeastern U.S. This significantly strengthened Endurant's operational capacity and market penetration in the region.
About the Role:
We are hiring a growth-oriented Roofing Department Manager with embedded Business Development responsibility to build and scale our Little Rock roofing division.
This is a builder role, not a maintainer role.
You will be responsible for:
- Driving new revenue through direct business development
- Managing and executing profitable roofing projects
- Building a scalable, high-performance roofing operation
1. Business Development (Non-Negotiable)
- Actively generate new roofing opportunities through:
- Insurance agents
- Property managers
- Commercial accounts
- Trade partners
- Leverage personal network to drive immediate revenue
- Build and maintain a consistent pipeline of qualified opportunities
- Execute weekly business development activity targets (calls, meetings, referrals)
- Collaborate with the Endurant BD team and utilize company systems
- Track all opportunities in CRM and maintain accurate pipeline visibility
Expectation: You are directly responsible for originating a significant portion of division revenue.
2. Revenue Growth & Market Expansion
- Develop and execute a localized market growth strategy
- Drive revenue across:
- Insurance restoration
- Retail roofing
- Commercial projects
- Improve:
- Close rates
- Average job size
- Total production volume
- Identify and penetrate high-value market segments
3. Project Management & Execution
- Oversee roofing projects from sale through completion
- Maintain control of:
- Job quality
- Timelines
- Customer experience
- Profit margins
- Ensure scopes are accurate, approved, and production-ready
- Maximize supplements and change orders
- Prevent margin erosion through disciplined execution
Compensation Note: Project-based earnings are tied to profitability and execution quality—not just volume.
4. Leadership & Team Development
- Recruit and build a high-performing team as volume scales
- Establish clear KPIs for sales and production roles
- Hold team members accountable to performance metrics
- Develop internal talent and leadership bench strength
- Address underperformance quickly and effectively
5. Operational Systems & Scalability
- Implement repeatable processes for:
- Estimating
- Production
- Scheduling
- Quality control
- Reduce cycle times and increase installation capacity
- Build infrastructure to support multi-crew operations
6. Financial Ownership
- Own and manage the roofing division P&L
- Drive gross margin through:
- Strategic pricing
- Vendor management
- Cost control
- Monitor job costing in real time
- Ensure efficient contract-to-cash processes
7. Quality & Brand Protection
- Maintain high standards of workmanship
- Ensure OSHA and safety compliance
- Protect and enhance the Endurant brand reputation
- Resolve customer issues without sacrificing margin
Qualifications
- 7 years roofing experience (restoration preferred)
- Proven success in both sales/business development AND operations
- Experience managing projects and/or teams
- Strong understanding of insurance claims and supplements
- CRM discipline (Salesforce, HubSpot, or similar; Xactimate preferred)
- High accountability, low ego, results-driven
Ideal Candidate Profile
- Hunter mentality with operational discipline
- Competitive and quota-driven
- Able to self-generate opportunities consistently
- Strong closer with financial awareness
- Executes with urgency and ownership
- Comfortable being measured on results, not activity
Performance Expectations (Year 1)
- Generate $X–$X in total roofing revenue
- Self-source a defined % of total revenue (set this explicitly)
- Maintain or exceed X% gross margin
- Build a repeatable pipeline of qualified opportunities
- Establish initial team structure for scale
Compensation Structure
- Base salary
- Participation in Endurant Business Development commission plan
- Project-based compensation tied to:
- Gross profit
- Job performance
Salary : $70,000 - $80,000