Business Systems Manager

Business Systems Manager

Employer: HR MGMT 10, LLC
Department: Operations / Supply Chain / Systems
Location: Costa Mesa, CA
Employment Type: Full-Time
FLSA Classification: Exempt
Reports To: COO & Hemp Manage

Position Overview

The Business Systems Manager owns the onboarding, evaluation, and expansion of ERP Next and CRM systems supporting Muha Meds hemp and cannabis operations across multiple states. This role is responsible for learning, operating, and extending an existing ERP and CRM infrastructure currently in use for California hemp operations, then leading discovery and planning for expansion into Michigan cannabis operations.

This role serves as a systems operator and implementation partner—working closely with internal leadership, operations teams, and the HQ development team to ensure ERP systems are properly configured, compliant, and scalable across differing regulatory environments.

The core objective of this role is to ensure ERP Next is fully understood, effectively operated, and strategically expanded to support multi-state operations, including cannabis-specific compliance and integrations.

Key Responsibilities

ERP Onboarding & System Familiarization

• Complete hands-on onboarding and training in ERP Next and an existing CRM system already built for Muha Meds California hemp operations

• Work closely with Jeff during the onboarding phase to understand system architecture, workflows, data structures, and operational usage

• Identify gaps, limitations, or optimization opportunities within the current ERP and CRM setup

• Document system logic, workflows, and best practices to support long-term scalability

ERP Expansion & Discovery (Michigan Operations)

• Conduct structured discovery with the Muha Meds Michigan operations team to assess ERP needs, workflows, and operational requirements

• Evaluate how ERP Next should be built out and implemented for Michigan cannabis operations, accounting for regulatory and operational differences from California

• Assess cannabis-specific software requirements, including METRC usage and evaluation of whether Distru can be integrated or connected

• Partner with the internal HQ development team to explore ERP capabilities, custom configurations, and integration feasibility

Systems Planning & Implementation Support

• Translate discovery findings into clear system recommendations, requirements, and implementation plans

• Support ERP configuration and rollout planning to ensure compliance, traceability, and operational alignment

• Identify potential roadblocks and recommend solutions to accelerate implementation and adoption

• Support remote implementation efforts, with limited travel as needed to resolve complex issues or unblock progress

Cross-Functional Collaboration

• Partner with Operations, Compliance, and Leadership teams to ensure ERP systems align with real-world execution and regulatory needs

• Serve as the bridge between operational teams and technical developers

• Ensure system decisions support scalability, accuracy, and compliance across hemp and cannabis operations

Required Qualifications

• 4 years of experience in ERP systems, business systems, or systems operations roles

• Hands-on experience working with ERP Next or similar MRP/ERP platforms

• Experience onboarding into existing ERP systems and expanding them to new operational environments

• Strong understanding of regulated operations, system compliance, and traceability requirements

• Proven ability to conduct operational discovery and translate findings into system requirements

• Strong documentation, communication, and cross-functional collaboration skills

Preferred Qualifications

• Experience supporting cannabis or hemp operations, including METRC familiarity

• Experience evaluating or integrating cannabis-specific platforms such as Distru

• Background working with multi-state or multi-entity operations

• Ability to operate independently while coordinating across technical and operational teams

What Success Looks Like in This Role

• ERP Next and CRM systems are fully understood, documented, and effectively operated

• Clear, actionable ERP implementation plan is defined for Michigan cannabis operations

• Cannabis compliance requirements are properly incorporated into system design

• ERP expansion decisions are well-informed, efficient, and scalable

• Minimal friction between operational teams, developers, and leadership during implementation

Compensation & Benefits

Base Salary: Starting at $125,000 annually

Final compensation may vary based on depth of ERP Next experience, regulated operations knowledge, systems ownership scope, and ability to independently lead ERP discovery, expansion, and implementation efforts. Eligible employees may also receive access to company-sponsored benefits in accordance with HR MGMT 10, LLC plans and eligibility requirements.

Employment Relationship & Legal Notices

Employment with HR MGMT 10, LLC is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law. This job description does not create an employment contract. HR MGMT 10, LLC complies with all applicable federal, state, and local employment laws.

Equal Employment Opportunity Statement

HR MGMT 10, LLC is an equal opportunity employer and does not discriminate based on any protected characteristic under applicable law.