Residential Services Specialist

Please note: Candidates must be residing on the island to be considered.

Position: Residential Services Specialist

Location: Wailuku, HI

Pay: $21.42/hour

Experience: Previous experience with client assessments, Individual Service Plan (ISP) development and implementation, and case management practices.

Education: Associate’s degree in Human Services or a related field, or equivalent combination of education and experience.

Type: Full-time; Contract

Schedule: Monday - Friday, 8:00am to 4:00pm (Ability to work nights and weekends as needed)

Employers Options is seeking a Residential Services Specialist to join a growing and dynamic team!

Job Description:

• Interview clients to determine and verify program eligibility, competencies, and needs.
• Conduct outreach to identify eligible families and support program objectives.
• Develop and maintain Individual Service Plans and/or Residential Service Plans.
• Identify client barriers and coordinate access to appropriate services and resources.
• Gather and document medical, psychological, and social information relevant to each case.
• Refer clients to appropriate government agencies, community resources, and partner organizations.
• Create, update, and maintain accurate client and employer case records and documentation.
• Maintain regular contact with clients through scheduled visits, phone calls, emails, and texts.
• Collect, compile, and report data as required.
• Provide in-person, over-the-counter, and phone assistance, including eligibility guidance and program information.
• May operate a company vehicle for business purposes.
  
  

Position Requirements:

• Valid driver’s license with a clean driving record required.
• Working knowledge of computer applications with basic typing skills, data entry, and standard office equipment.
• Understanding of housing assistance and placement programs, social service agencies, and community resources.
• Ability to work effectively with individuals from diverse cultural, social, and economic backgrounds.
• Strong interviewing, motivational, and public relations skills.
• Ability to build and maintain effective working relationships with community agencies and partners.
• Strong organizational and time-management skills with the ability to prioritize multiple projects and meet deadlines.
• Collaborative team player with a strong desire to help others.
  
  

Employers Options is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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