Accounting Associate- A/R

Job Summary:

The Accounting Associate will support the Accounts Receivable functions within the accounting department and work closely with team members to support our customer and other organizations/individuals. This Accounting Associate will play a key role in supporting the financial operations of our local Saline site, as well as our sister location in Salem, NH.

Primary Responsibilities:

• Invoice Creation and Distribution: Generate and distribute invoices daily via email from within ERP systems.
• Accounts Receivable (AR) Aging: Regularly review and update AR aging reports to ensure timely payments and identify overdue accounts.
• Credit Hold/Watch Monitoring: Assess and help manage accounts under credit hold or watch status, coordinating with program management and management as necessary.
• Customer Prepayments and Order Holds: Process customer prepayments and manage hold orders, ensuring pre-payment requirements are met before shipment.
• Collections Management and Coordination: Execute collection activities, including follow-ups on overdue accounts, and collaborate with collections teams when needed.
• Payment Processing: Receive and record payments via ACH, checks, credit cards, ensuring accurate and timely posting to customer accounts.
• Returns and RMA Management: Oversee customer returns and the RMA process, coordinating with program management to manage credits or replacements.
• Customer Payment Terms Management: Manage and review customer payment terms, ensuring alignment with company policies and customer agreements.
• Customer Account Reconciliation: Regularly reconcile customer payments to invoices and AR reports, investigating discrepancies as needed.
• Leverage AI‑enhanced accounting tools to streamline A/R workflows, improve data accuracy, and support continuous process improvement across both sites.

QUALIFICATIONS (Education & Experience):

• Strong team player comfortable working closely with a small team
• 3-5 years of related experience working in a fast-paced manufacturing environment
• Knowledge of ERP accounting systems
• Working knowledge of Microsoft Excel 
• Exceptional organizational skills with an ability to manage multiple tasks and meet deadlines
• Accurate Data Entry Skills
• Detail-oriented
• Knowledge of AI is preferred but not required.

"Emerald is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees."

PHYSICAL DEMANDS and WORK ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities perception and ability to adjust focus
• This position operates in an office environment. This role routinely uses standard office equipment such as computers, photocopiers, etc.