Site Administrator/Office Administrator

JOB DESCRIPTION:

Job Title: Site Administrator

Location: George Bush Intercontinental Airport (IAH)-Houston, TX 77032)

Duration: 3–6 Months Contract to Hire Possible

Schedule: 7:00 AM – 4:00 PM (Central)

Interview Process: MS Teams → Onsite

Position Overview

The Site Administrator supports daily office operations, customer service, and financial reporting in a fast-paced airport environment. This role coordinates work orders, manages records, assists with HR/payroll, and ensures compliance with company policies. Strong organizational, communication, and computer skills are essential. Must be eligible for airport security clearance.

Key Responsibilities

• Oversee daily office operations as directed by the Site Manager
• Serve as the first point of contact for customer service, including answering phone inquiries
• Coordinate customer service calls with staff and track work orders in the system
• Address basic HR-related inquiries and escalate concerns as needed
• Assist with onboarding & orientation (paperwork, training coordination, badging)
• Review timecards, leave balances, and payroll discrepancies; ensure compliance
• Track, analyze, and report spending and billing
• Order materials and supplies for office operations
• Ensure compliance with company policies, safety programs, and training
• Perform additional duties as required

Minimum Qualifications

• High School Diploma or GED
• Valid Driver’s License
• 3–5 years of office experience (accounting, payroll, bookkeeping focus)
• Ability to obtain and maintain airport security clearance
• Flexibility for shifts (day/night, weekends, holidays)
• Proficiency in Microsoft Word & Excel
• Strong organizational, planning, and multitasking skills
• Excellent communication and interpersonal skills

Preferred Qualifications

• Customer service experience
• Airport operations experience
• Experience with Work Order / Maintenance Management Systems
• Strong problem-solving and decision-making skills
• Experience handling confidential payroll/financial data

Physical & Work Environment

• Combination of office and active airport environment
• Work near aircraft, vehicles, and machinery
• Ability to work outdoors in varying weather conditions
• Regular sitting, standing, walking, lifting up to 20 lbs
• Requires strong vision and hand-eye coordination