What are the responsibilities and job description for the Patient Account Representative position at Elevait Solutions?
Job Title: Patient Account Representative
Location: Laguna Hills CA
Duration: 3 Months
Job Type: Contract
Note: Top 3 Keywords: 1- Radiation Oncology/Radiology Therapeutic Billing & Scheduling 2- Insurance Authorization & Pre-Certification 3- EPIC Electronic Medical Record (EMR)
Top Required Skills:
- Patient Registration, Scheduling & Billing
- Insurance Verification & Authorizations
- EPIC EMR & Medical Records Management
Must-Have Skills:
- Experience in patient registration, scheduling, billing, and authorizations
- Knowledge of insurance eligibility, pre-certification, and reimbursement processes
- Proficiency with EPIC or electronic medical record systems
- Strong understanding of medical terminology, preferably Radiation Oncology
- Strong data entry and computer skills (Windows-based systems)
- Ability to prioritize, multitask, and problem-solve non-routine issues
- Strong customer service and patient interaction skills
Nice-to-Have Skills:
- Experience in Radiology Therapeutic or Radiation Oncology departments
- Experience training or onboarding new staff
- Experience developing or updating procedural manuals
- Familiarity with regulatory documentation standards
Key Responsibilities and Duties:
- Perform end-to-end patient account processing including registration, scheduling, billing, authorizations, and treatment planning
- Verify insurance eligibility, benefits, and obtain required authorizations to secure patient accounts
- Maintain accurate and timely patient records in EPIC and other medical record systems
- Provide administrative support including file management, report distribution, and system utilization
- Interact with patients to ensure understanding and deliver a positive service experience
- Monitor work queues, prioritize tasks, and resolve non-routine billing or scheduling issues
Requirements:
- Minimum 1 year of experience in Radiology Therapeutic or Radiation Oncology with scheduling, registration, authorization, and billing
- High School Diploma or GED
- Knowledge of insurance authorization and pre-certification processes
- Proficiency in medical terminology and computer-based systems
- Ability to work on time, follow policies, and interact positively with patients and staff
Elevait Solutions is a disabled-veteran owned staffing and workforce solutions company built on purpose, integrity, and impact. We believe work should mean more than just a paycheck; it should fuel passion, growth, and fulfillment. That’s why we partner closely with both clients and job seekers to create connections that truly fit, not just fill a role.
Instead of forcing a match, we take the time to understand what drives each person and each organization, ensuring alignment that lasts. Our mission is to help people find careers that make them excited to show up every day—because when people love what they do, everyone wins.
From empowering veterans and transitioning service members to supporting underrepresented communities, Elevait Solutions is redefining what it means to build a career with purpose. We’re not just filling jobs, but we’re changing lives and strengthening teams that drive real results.
Salary : $29