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Deskside Support Technician

eJAmerica
Austin, TX Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 7/4/2026

Job Description EUC H&F Engineer

  • 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
  • Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
  • Good customer handling skills and prior experience in Concierge (VIP Users) support
  • Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
  • Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation.
  • SCCM client end installation & troubleshooting knowledge
  • Basic knowledge of Networking and Active Directory
  • Must have right attitude and customer centric approach.
  • Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
  • 100% onsite - Working from our client's office

Salary : $45,000 - $50,000

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