What are the responsibilities and job description for the IT Support Technician position at eJAmerica?
L1 support profiles for our Indiana warehouse. The shift hours are flexible including weekend and night shift. Also, the shifts will rotate Quartey.
Below is the JD for Whitestone, IN warehouse L1 position.
- As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).
- Zebra Thermal Label printer experience, Handheld PDA device support experience is needed.
- Support the installation, configuration and administration of client hardware and software and operating systems
- Provide support for activities that can be planned, such as network configuration, updates, and rollouts
- Support users with the installation and configuration of smartphones
- System documentation / FAQ and Knowledge Base
- Registration of service requests
- Documentation of inquiries and faults in a ticket system
- Skills include Zebra printer support, windows support etc.
We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.
In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.
In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
Salary : $25 - $30