What are the responsibilities and job description for the Receptionist position at Echota Behavioral Health?
Responsibilities:
Greeting patients and other visitors professionally both in person and on the phone
Quickly answering or properly referring questions and issues to the correct department.
Optimizing provider schedules and patient satisfaction with efficient scheduling.
Notifying providers of patient arrivals.
Ensuring availability of treatment information by retrieving and updating patient records.
Verifying financial records and collecting patient charges while filing and expediting third-party claims.
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients.
Preparing bills and files for the next day's patients.
Track all phone calls that arrive using our general office number.
Utilize our medical office software to schedule new and follow-up appointments for our patients.
Respond to emails that arrive using the general office email address.
Answer and respond to voicemails.
Required Qualifications:
1 years of experience working as an administrative assistant or in a relevant role.
Friendly and compassionate but firm disposition.
Excellent organizational and time management skills
Ability to work independently or as part of a team.
Excellent interpersonal communication skills (written or verbal)
Dedication to maintaining confidentiality of all patient records.
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting, and training.
Applicants must meet the stated minimum qualifications for the position as listed in the job posting. In the event of a tie, we reserve the right to apply UKB and Tribal hiring preference.May have care of or contact with Indian children.