Receptionist

Swarm Aero is redefining air power, building the largest swarming UAV and the most versatile swarming aircraft network in the world. The company is moving quickly to launch the first aircraft designed specifically for swarming, as well as the Command & Control software to mobilize swarms of thousands of heterogeneous autonomous assets and empower human operators to achieve superhuman results.

The team has created and exited multiple startups, negotiated defense deals worth billions of dollars, and designed and built 30 novel aircraft, with aerospace experience from Scaled Composites, Airbus, Archer Aviation, Blue Origin, and Boom Supersonic.

Role Overview

We are looking for a professional, organized, and personable Receptionist to serve as the face of our Fayetteville office. You will be the first point of contact for visitors, candidates, vendors, and employees, and will play a key role in keeping the office running smoothly day to day. This is a full-time, on-site role.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner; manage visitor sign-in and badging in accordance with security protocols
• Answer, screen, and route incoming phone calls; take and relay messages as needed
• Manage incoming and outgoing mail, packages, and deliveries
• Maintain the appearance and organization of the reception area and common spaces
• Schedule and coordinate conference room bookings and meeting logistics
• Support office supply ordering and inventory management
• Assist with coordination of candidate on-site interviews, including greeting candidates and coordinating with the recruiting team
• Provide administrative support to office leadership and operations staff as needed
• Enforce visitor and access policies in alignment with company security requirements
• Serve as a general point of contact for facility-related needs and escalate issues appropriately

Qualifications

• 3 years of experience in a receptionist, administrative assistant, or front office role
• Excellent verbal and written communication skills
• Professional demeanor with a strong customer service orientation
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and Google Workspace
• Strong organizational skills and the ability to manage multiple priorities simultaneously
• Discretion and sound judgment when handling sensitive or confidential information
• Comfortable working in a fast-paced, dynamic environment

Nice to Have

• Experience supporting a security-conscious environment or familiarity with visitor management systems
• Background in defense, aerospace, or technology company settings
• Experience coordinating interview logistics or supporting a recruiting function

What We Offer

• Meaningful equity in a high-growth defense technology company
• Competitive base salary commensurate with experience
• Medical, dental, vision, and 401k
• PTO and paid sick leave
• Monthly wellness stipend
• Daily catered lunch (office)
• Paid parental leave
• Direct impact on a critical national security mission
• A world-class team of engineers and operators solving genuinely hard problems