Resident Services Coordinator

Ebenezer is an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.

The Resident Services Coordinator is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care community in Burnsville, MN.

This full time administrative/clerical support position includes;  

• 80 hours in two weeks
• Monday-Friday. May need to flex hours due to facility needs
• Weekends as needed
• Cash Out Wages Before Payday with our New Benefit of Early Wage Access!

Arbors at Ridges Assisted Living is located on the Ebenezer Ridges Burnsville Campus near Fairview Ridges Hospital. Arbors at Ridges offers 62 breathtaking apartments. We have a well-established community with warm residents, and a dedicated and seasoned staff! We are committed to well-rounded healthcare and successfully communicate with residents to promote high quality of life.

Responsibilities:

• Maintains, approves changes, updates, and communicate employee nursing staffing schedules
• Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
• Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
• Coordinates communication with Provider/Doctor scheduling
• Schedules care conferences 
• Maintains Resident Directories and assists with resident correspondence
• Main assist with billing, accounts receivable and accounts payable (If applicable)
• Functions as a receptionist with providing administrative help for the senior living building (if applicable)
• Works as a Resident Assistant (caregiver) upon request of building leadership

Required Qualifications: 

• Experience with MS office products 
• Ability to maintain a high level of customer service with tact and confidentiality 
• Strong communication skills and ability to interact effectively with a diverse group of staff/residents
• Ability to be organized and solve problems

Preferred Qualifications: 

• One to three years related experience preferred
• Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
• Experience in long term care or Assisted Living environment highly preferred
• Experience working with eldermark or educare or similar software program

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebennezercares.org/employee-benefits

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $21 - $30