Program Coordinator

About Eastern Washington University

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement

At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary

We are currently seeking skilled and team-oriented applicants for the following position: Program Coordinator for the Addiction Studies Program within the School of Social Work.

Under general direction, the Addiction Studies Program Coordinator provides comprehensive administrative, technical, and programmatic support to the Addiction Studies programs. This position serves as a central point of contact for students, faculty, staff, and external partners, coordinating student practicum and internship processes, admissions support, advising, faculty support, special projects, events, and day-to-day program operations. The Program Coordinator works closely with Program Director(s) to ensure smooth implementation, compliance, communication, and student success across all program areas.

In the course of performing the position’s duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule, and monitor program activities to determine consistency with goals. Position reports directly to a designee from the College of Professional Programs.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $44,868 – $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits-briefing/benefits/insurance/

Applications are open and accepted until recruitment is closed. Screening of applications will begin immediately. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications

• High school Diploma or equivalent and two (2) years of full-time professional experience demonstrating strong computer skills using a variety of software programs, including Microsoft Excel, Word, Outlook, and web-based platforms; experience in website development and maintenance (beyond entry-level work).
• Two (2) years of full-time experience maintaining both manual and electronic records and files.
• Two (2) years of full-time experience handling a high volume of customer service contacts, including:
• Communication with a wide variety of stakeholders (students, applicants, faculty, staff, administrators, practicum and internship sites, community professionals, and external agencies).
• Communication conducted through verbal, phone, email, and written correspondence.

Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public

Preferred Qualifications

• Bachelor’s Degree
• Two (2) or more years of experience in a higher education environment supporting students.
• One (1) or more years of experience using Canvas, EagleNet, Banner, or equivalent systems.
• Experience with website and social media development and maintenance.
  
  

Other Skills And Abilities

• Flexibility
• Collaboration
• Communication
• Teamwork
• Time Management
• Attention to Detail
  
  

Note: The above job description is a general outline of the duties and responsibilities typically associated with this position. Specific tasks and responsibilities may vary based on the needs of the department and institution.

Job Duties

Program Coordination Activities

• Coordinate student practicum and internship operations, including:
• Maintaining and distributing lists of approved practicum and internship sites.
• Support Program Director in facilitating student placement processes.
• Coordinating and maintaining agency acquisition agreements.
  

Track and maintain student enrollment, progression, and program data.Provide programmatic support to the Program Director(s), including assistance with program planning, implementation, and ongoing operations.Assist students with registration, record changes, and grade-related inquiries.Maintain and update the program website, marketing materials, flyers, and announcements.Manage program on social media accounts and Canvas pages.Coordinate with the Administrative Assistant in the School of Social Work (SSW) to manage and purchase office supplies as needed.Support the Program Director in the completion and presentation of reports, special projects, and program updates.Organize and facilitate student orientations, informational sessions, workshops, graduation ceremonies, and special events.Percent of Time: 30

Admissions and Recruitment

• Meet with prospective domestic and international students to discuss program options and provide referrals as needed.
• Assist applicants with admissions questions and documentation.
• Attend transfer, recruiting, and outreach events as needed.
• Assist students with admissions, registration, and progression through the program.
• Provide student onboarding, including support in developing initial academic plans in collaboration with Program Director(s).
  
  

Percent of Time: 10

Advising

• Assist students with application, admission, registration, and progression processes.
• Provide student onboarding and conduct initial student meetings.
• Refer students to appropriate major programs and program-specific advising.
• Assist students in accessing campus services and resources.
  
  

Percent of Time: 15

Faculty Support

• Facilitate faculty access to classrooms, instructional technology, and systems.
• Facilitate faculty access to Banner, EagleNet, Canvas, and other institutional systems.
  
  

Percent of Time: 10

Special Projects and Events

• Coordinate special projects and events of major importance to the program.
• Develop and prepare informational and recruitment materials.
• Assist the Program Director in conducting presentations at recruitment, orientation, and informational meetings.
• Attend team meetings and travel periodically to attend meetings and recruiting events.
• Coordinate dissemination of program communications.
• Organize and facilitate events, including agenda preparation, speaker coordination, scheduling, and logistics.
• Maintain and update program web pages.
  
  

Percent of Time: 10

Program-Related Public & Organizational Contact

• Serve as the primary point of contact for students, faculty, field instructors, and external agencies regarding program policies and procedures.
• Initiate, maintain, and distribute student contact information.
• Act as liaison with faculty, staff, and colleagues at other institutions and agencies.
• Represent the program at public, program, college, and university functions.
• Coordinate program information with other EWU departments and programs.
  
  

Percent of Time: 10

Technical & Administrative Support

• Provide routine support related to hardware, software, and discipline-specific tools used in Addiction Studies and practicum/internship coordination.
• Assist students with EagleNet, Canvas, and other online systems.
• Provide administrative support to Program Director(s).
• Design and maintain office procedures, policies, and forms.
• Use Banner, EagleNet, Canvas, and related systems to support staff and students.
• Work with the SSW Administrative Assistant to maintain office computers
  
  

Percent of Time: 10

Other Duties – As Assigned

• Perform general office support functions including mail processing, and correspondence (including confidential information).
• Assist the SSW Administrative Assistant in monitoring and tracking program budgets and inventory and ordering supplies.
  
  

Percent of Time: 5

Conditions Of Employment

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:

https://in.ewu.edu/hr/wp-content/uploads/sites/40/2025/05/WFSE-EWU-CBA-Barg.-Units-1-and-2-2025-2027_2024-12-02.pdf

Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information

The salary for this position is $44,868 – $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 04/15/2026

Open Until Further Notice: No

Closing Date

Screening to Begin: 4/15/26

Special Instructions To Applicants

Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/14645

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