What are the responsibilities and job description for the Financial Aid Receptionist/Secretary position at East Central University?
FLSA Status: Non-Exempt
Position Summary
The Secretary provides comprehensive administrative support to academic leadership, faculty, staff, and students while coordinating daily operations and facilitating effective communication between various stakeholders within an educational environment.
Essential Job Duties
• Provide administrative support to the Dean, faculty, staff, and students.
• Manage schedules and coordinate appointments.
• Prepare and process travel forms and expense reports.
• Maintain and order office and educational supplies.
• Enter and maintain course schedules.
• Supervise student workers.
• Coordinate events including awards ceremonies and meetings.
• Handle correspondence and communications.
• Maintain organized records and filing systems.
• Assist with budget management and ProCard reporting.
• Create various documents including flyers, programs, and certificates.
• Other duties as assigned by Supervisor or designee.
Omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Qualifications
• Associate degree with 2-4 years of experience
• Bachelor's degree preferred
Licenses/Certifications
• Valid driver's license
Knowledge, Skills, and Abilities
• Proficient in Microsoft Office Suite and related business software applications
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication skills with demonstrated customer service orientation
• Demonstrated ability to maintain confidentiality when handling sensitive information
• Proven time management skills with ability to effectively manage multiple priorities
• Ability to work independently and exercise sound judgment in complex situations
• Strong problem-solving skills with ability to take initiative and make decisions within scope of authority
• Must have a strong work ethic and lead by example
• Must be a professional, credible and respected representative of the institution internally and in the community
• Demonstrated willingness and ability to act ethically and socially responsible
• Ability to communicate in a courteous manner
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Constantly required to remain in a seated position for extended periods
Frequently required to communicate effectively with diverse populations
Regularly performs tasks that involve repetitive wrist and finger movement
Regularly operates a computer and other standard office equipment
Occasionally required to move about the office and similar spaces
Work Environment
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed in a typical office setting with moderate noise levels from conversations, and standard office equipment.
Supervisory Responsibility
None
East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, marital status, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Danley Hall 111, Ada, OK 74820, (580) 559-5260.
Please ensure you have completed the Equal Opportunity Data Form with your application.
Equal Opportunity Data Form.pdf
