What are the responsibilities and job description for the Database Manager position at East Central University?
Job Description: Database Manager – Raiser’s Edge & Financial Edge (Blackbaud)
Position Title: Database Manager
Department: ECU Foundation
Reports To: COO
FLSA Status: Exempt
Position Summary
The Database Manager serves as the primary administrator of the university’s Raiser’s Edge & Financial Edge (Blackbaud) fundraising and constituent relationship management (CRM) system. This role ensures data accuracy, security, and functionality to support fundraising, alumni engagement, donor stewardship, and campaign
initiatives. The Database Manager provides expert data analysis, develops reports and dashboards, manages imports/exports, and partners with the Foundation, Alumni Relations, and other campus stakeholders to support strategic goals.
The ideal candidate is detail-oriented, analytical, and highly skilled in data management, with the ability to translate data into actionable insights for fundraising strategies and donor engagement.
Key Responsibilities
Database Management & Administration
• Serve as the primary administrator for Raiser’s Edge & Financial Edge, ensuring optimal system performance, integrity, and security.
• Maintain accurate records for donors, alumni, prospects, corporations, and foundations.
• Establish and monitor data entry standards and protocols to ensure consistency across departments.
• Oversee data imports, global changes, and complex queries/exports.
• Manage system integrations with online giving platforms, email marketing tools, and financial systems.
Data Collection & Integrity
• Develop and implement processes for ongoing data collection, entry, and validation.
• Ensure that biographical, financial, and contact information is accurate and up to date.
• Conduct routine data hygiene, including duplicate record resolution and standardization.
• Train staff on best practices for data collection and input.
Reporting & Analysis
• Build and maintain dashboards, queries, and custom reports to support fundraising campaigns, donor pipeline management, and university initiatives.
• Conduct data analysis to identify giving trends, donor behaviors, and areas of opportunity for engagement.
• Partner with Foundation and Alumni staff to segment audiences for appeals, stewardship, and event invitations.
• Provide regular campaign, solicitation, and gift reports to leadership.
Strategic Support
• Collaborate with Foundation leadership to support strategic planning, prospect management, and annual giving goals.
• Support major campaigns (capital, scholarship, endowment) through analysis, reporting, and forecasting.
• Provide insights on donor retention, acquisition, and upgrade opportunities.
• Partner with Foundation staff to reconcile gift records and ensure compliance with accounting standards.
Training & Support
• Serve as the primary point of contact for Blackbaud user support.
• Provide training for Foundation and Alumni staff, student workers, and campus partners on database functions and data protocols.
• Stay current with Blackbaud product updates, new features, and industry best practices.
Qualifications
Required:
• 3 years of experience managing Raiser’s Edge, Financial Edge (Blackbaud) or similar CRM/database systems.
• Strong understanding of fundraising, alumni relations, and donor stewardship processes.
• Proficiency in data querying, reporting, and analytics.
• High attention to detail and strong organizational skills.
• Ability to maintain confidentiality and handle sensitive donor information.
• Excellent written and verbal communication skills.
Preferred:
• Bachelor’s degree in Information Systems, Business, Nonprofit Management, or related field.
• Experience in higher education or nonprofit fundraising environment.
• Knowledge of Crystal Reports, Power BI, or other data visualization tools.
• Familiarity with Blackbaud NXT, ImportOmatic, and online giving integrations.
• Supervisory or training experience.
Work Environment
• Full-time, on-site or hybrid position.
• Standard office hours with occasional evenings or weekends to support university events.
• May supervise student assistants or data entry staff.
• Bachelor’s degree in Information Systems, Business, Nonprofit Management, or related field.
• Experience in higher education or nonprofit fundraising environment.
• Knowledge of Crystal Reports, Power BI, or other data visualization tools.
• Familiarity with Blackbaud NXT, ImportOmatic, and online giving integrations.
• Supervisory or training experience.
Work Environment
• Full-time, on-site or hybrid position.
• Standard office hours with occasional evenings or weekends to support university events.
• May supervise student assistants or data entry staff.
East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, marital status, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Danley Hall 111, Ada, OK 74820, (580) 559-5260.
Please ensure you have completed the Equal Opportunity Data Form with your application.
Equal Opportunity Data Form.pdf
