Service Engineer

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable.

Some of your Benefits

401K Match: Save for retirement with the company's help.

Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Health Insurance: Rely on comprehensive services whenever you need it.

Vacation: We offer time off to refresh and recharge.

Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

Houston, TX

On-Site

EagleBurgmann Industries LP

You support our team as

Service Engineer

Responsibilities

• Evaluate failed mechanical seals and prepare detailed Seal Failure Reports with findings and application recommendations.
• Log seal failure data to support future reliability trend analysis and corrective action planning.
• Review application information and recommend seal types, materials, or design changes to support safe and effective performance
• Support latent and root cause analysis (L/RCA) initiatives and assist with warranty response efforts when technical issues arise.
• Troubleshoot product and system issues—remotely and onsite—and document findings and recommendations in technical reports.
• Provide field support for seal installation and performance-related issues as needed.
• Collaborate with service, design, and manufacturing teams to ensure timely and accurate repairs.
• Deliver customer presentations and product training; assist with continuous improvement projects and development of sales tools and technical guidelines.
  
  

Qualifications

• Bachelor’s Degree in Mechanical Engineering required.
• Minimum of 5 years of experience in a similar or related role involving mechanical seals or rotating equipment.
• Strong analytical skills with the ability to assess failures, interpret technical data, and solve problems effectively.
• Excellent communication, interpersonal, and organizational skills with a customer-focused approach.
• Demonstrated ability to work collaboratively within cross-functional teams in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Project Management tools, Access, or CAD is a plus.
• Flexible work habits and strong self-motivation, with a commitment to quality and service excellence.
• Ability to travel up to 10%, including visits to customer facilities as required.
  
  

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.