What are the responsibilities and job description for the Medical Office Support Specialist position at Dymond Speech & Rehab., PA?
Dymond Speech & Rehab is a therapist-owned, private pediatric outpatient practice. For the past 20 years, DSR has been providing OT, PT, and ST services to children of all ages.
Responsibilities
The candidate must be driven, have a strong work ethic, professional phone etiquette, and be able to communicate well. Job responsibilities include:
- Call patients to follow up after cancellations and/or no-shows and reschedules accordingly. Documents in medical record.
- Collects patient payments and co-pays in accordance with patient benefits and fee schedules.
- Helps with insurance and Medicaid authorizations.
- Supports therapists and administration staff.
- Answers phone calls and assists the administrative specialists when needed.
- Greets patients and families.
- Scanning documents into electronic health records.
- Multi-task through various job duties at the same time.
- General office upkeep with housekeeping duties.
As one of the first members of our team to interact with our patients, the ideal candidate must be compassionate, patient, and flexible. Additionally, the candidate must be able to multi-task and work in a fast paced environment while maintaining a professional and friendly approach with our patients.
Qualifications
- Education: Associates Degree is preferred
- Experience in a medical office setting: 2 years is preferred
- Bilingual is preferred
- Applicants must have reliable transportation
- Google Suite knowledge (especially with Spreadsheets)
This is a full-time position, with NO weekends and holidays. We are looking for an individual who will grow with the company, long-term.
**No phone calls about this position, please only apply online with your resume!**
What sets DSR apart?
- Fun, social clinic setting with company-sponsored events
- Award for team members who carry out our core values and supportive culture
- A supportive culture that values teamwork as well as individual team member goals
- Health and dental insurance 50% paid by Employer for Employee's coverage
- PTO and all major holidays observed
What you'll bring
- A passion for working with children and their families
- An eagerness to be part of an energetic, collaborative and caring team of professionals
- A deep commitment to proudly bring your whole self to work every day
Visit our website at www.dymondrehab.com for more information about our practice.
Job Type: Full-time
Benefits:
- Continuing education credits
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
Work Location: In person