What are the responsibilities and job description for the Process Improvement Supervisor position at DSJ Global?
This role is responsible for evaluating and improving operational systems to drive efficiency, quality, and cost effectiveness within a distribution center environment. You will assess current processes, identify improvement opportunities, and lead initiatives that simplify workflows, increase productivity, and strengthen overall performance.
The Process Improvement Supervisor uses data-driven insights and continuous improvement methodologies to solve problems and deliver measurable business results.
Key Responsibilities
- Assess and improve operational processes, procedures, and workflows
- Lead change initiatives that promote accountability and a continuous improvement culture
- Apply Lean and operational excellence tools to optimize processes, systems, and technology
- Identify performance gaps, risks, and inefficiencies and recommend solutions
- Partner with leadership to develop and implement improvement strategies
- Track performance using KPIs and provide regular reporting on operational impact
- Develop action plans to improve quality, throughput, and cost
- Conduct operational analyses including process mapping, root-cause analysis, and time studies
- Support post-implementation reviews to ensure sustained results
Qualifications
- Bachelor's degree
- PMP, Lean, or Six Sigma certification preferred (Green Belt a plus)
- 2-5 years of experience in continuous improvement, or project management
- Experience leading or supporting Kaizen events
- Strong communication, leadership, and facilitation skills
- Proven ability to drive change and influence across organizational levels
- Proficiency with project management tools