Leasing Agent (Bilingual Preferred) - BC6134

Job Title: Leasing Agent (Bilingual Preferred)
Location: Madison, WI (East Side)
Compensation: $18–$26/hour plus commission, depending on experience
Schedule: Full-time
Work Environment: On-site

About the Opportunity

A growing residential property management company is seeking a professional and customer-focused Leasing Agent to support leasing operations and resident relations at a multifamily community on Madison’s East Side.

This opportunity is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating a positive resident experience from first tour to move-in. Bilingual candidates are strongly encouraged to apply.

Key Responsibilities

• Conduct apartment tours and assist prospective residents throughout the leasing process
• Market and promote available apartment homes to maintain occupancy goals
• Process rental applications and prepare lease agreements accurately and efficiently
• Maintain organized resident files and office documentation
• Respond promptly and professionally to phone calls, emails, texts, and online inquiries
• Document all communications within CRM and property management systems
• Collect rent payments, deposits, and complete related administrative tasks
• Coordinate and submit maintenance work orders while following through on completion
• Schedule and assist with apartment turns and move-in readiness
• Complete move-in and move-out inspections thoroughly and accurately
• Maintain curb appeal and support overall property appearance standards
• Communicate effectively with residents, vendors, and internal team members
• Ensure compliance with Fair Housing regulations and company policies at all times

Qualifications

Required:

• Strong customer service and interpersonal communication skills
• Professional demeanor with a positive and dependable attitude
• Valid driver’s license, reliable transportation, and proof of auto insurance
• Ability to multitask and stay organized in a fast-paced environment
• Ability to stand, walk, climb stairs, and lift up to 25 lbs as needed

Preferred:

• 1 year of leasing, property management, or related customer-facing experience
• Bilingual communication skills preferred
• Experience with AppFolio or other property management software
• High school diploma or equivalent

What Will Make You Successful

• Strong attention to detail and organizational skills
• Ability to build rapport with prospective and current residents
• Responsive communication and strong follow-through
• Ability to manage competing priorities while maintaining professionalism
• Team-oriented mindset with a willingness to learn and grow
• Self-motivated approach with strong accountability and reliability

Why You’ll Love This Role

• Competitive hourly pay plus commission opportunities
• Additional resident renewal incentive potential
• Structured onboarding and hands-on training from day one
• Growth opportunities into Assistant Manager and Resident Manager positions
• Supportive team culture with ongoing professional development
• Comprehensive benefits package including medical, dental, vision, paid holidays, and PTO
• Opportunity to build a long-term career within a growing organization