What are the responsibilities and job description for the Leasing Agent position at SustainableHR?
Leasing Agent
Location: Madison, Wisconsin
Full-Time | On-Site | Temp-to-Hire
Position Overview
We are seeking a motivated and personable Leasing Agent to join a multi-family housing community in Madison, WI. This is a temp-to-hire opportunity with strong potential for long-term placement.
While the property operates under Section 42 (LIHTC) guidelines, prior affordable housing experience is not required. We’re looking for someone with strong customer service skills, leasing experience (or related sales experience), and the ability to create a positive first impression for prospective residents.
Key Responsibilities
Leasing & Sales
- Conduct property tours and showcase available units
- Respond to phone, email, and online inquiries promptly
- Process rental applications and assist with move-ins and renewals
- Maintain strong occupancy rates through proactive outreach
Resident Relations
- Serve as a welcoming first point of contact for residents and prospects
- Provide excellent customer service and timely communication
- Assist with resident events and community engagement
Administrative Support
- Maintain accurate leasing records and documentation
- Assist with marketing efforts and online listings
- Support the Property Manager with daily operational tasks
Qualifications
- 1 year of leasing, customer service, retail, hospitality, or sales experience preferred
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Comfortable learning compliance processes and property management software
- Experience with Yardi, AppFolio, MRI, or similar software is a plus