What are the responsibilities and job description for the Front Desk Receptionist position at Dr. Lindsay Orthodontics?
Job Summary:
We are seeking a highly organized and personable Treatment Coordinator/Orthodontic Assistant to join our dynamic orthodontic team. This role involves coordinating patient treatment plans, assisting in orthodontic procedures as needed, and handling front desk responsibilities to ensure a seamless patient experience. The ideal candidate is detail-oriented, has excellent communication skills, and thrives in a fast-paced environment.
Key Responsibilities:
Treatment Coordination:
-Educate patients on treatment plans, financial options, and insurance benefits.
-Schedule and manage patient appointments efficiently.
-Maintain accurate patient records and ensure proper documentation.
-Serve as a liaison between patients, orthodontists, and insurance providers.
Orthodontic Assisting (As Needed):
-Assist the orthodontist with procedures such as placing brackets, taking impressions, and adjusting appliances.
-Take and process digital X-rays and intraoral scans.
-Maintain and sterilize instruments and equipment.
-Ensure patient comfort and provide pre- and post-treatment instructions.
Front Desk Duties:
-Greet and check in/out patients with a welcoming attitude.
-Answer phone calls, schedule appointments, and handle patient inquiries.
-Verify insurance information and process billing/payments.
-Manage patient records and ensure all forms are up to date.
Qualifications & Requirements:
-CPR certification required.
-AED certification preferred.
-EFDA (Expanded Function Dental Assistant) certification preferred.
-Prior experience in orthodontics or dental assisting is a plus.
-Strong communication and customer service skills.
-Ability to multitask and work efficiently in a team environment.
-Proficiency in dental practice management software is a plus.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Work Location: In person
Salary : $17 - $20