Insurance & Billing Associate

LOCATION: JEFFERSONVILLE, IN (ON SITE ONLY)

INSURANCE & BILLING ASSOCIATE

Job Summary: This individual is responsible for supporting patient requests & questions, accurately billing patients and insurance carriers as well as maximizing payment amount and turn-around time.

Pay is commensurate with experience. This is a full-time position.

Education And Experience

• High school diploma or equivalent required.
• One year experience in a medical office/setting preferred.
• Preferred one year experience in medical insurance processing and/or finance.
  
  

Essential Skills And Abilities

• Ability to handle patient phone calls compassionately and efficiently.
• Demonstrated ability to work well and get along with co-workers.
• Initiative to complete projects.
• Evaluation of accounts receivable printout to assess resubmissions.
• Production of daily patient billing.
• Aptitude for ensuring computer system is accurate and updated.
  
  

Responsibilities

• Process insurance and patient payments daily.
• Process insurance refund requests.
• Process patient refund requests.
• Analysis and re-submission of claim.
• Re-submission of unpaid claims, for all reasons, utilizing claim journals.
• Respond to billing inquiries and data requests either via phone or in person.
• Pre-certify office and surgical procedures.
• Identify and communicate to patients any anticipated out of pocket expense.
• Communicate to patient that all out of pocket expense is due at Time of Service (TOS).
• Execute collection calls daily to delinquent accounts as identified by statement billing.
• Data entry of all lens collection payments.
• Process requests for retina injection grant program assistance via Eylea or other programs.
• Daily statement billing: Includes setup, printing, sending, etc.
• Precertification of scheduled imaging testing (MRI, MRA, etc.).
• All other duties as required.
  
  

Physical Demands And Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear and communicate with customers. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee frequently accesses all areas of the building. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

All Dr. Black’s Eye Associates properties are tobacco and vape free.

Dr. Black's Eye Associates is an Equal Opportunity Employer and participates in the E-Verify program