Clinical Assistant

Role Title: Clinical Assistant Worksite: Jeffersonville, IN 47130

Overview Of The Position

This role involves carrying out a wide range of ophthalmic data‑gathering tasks assigned by the physician. The information collected supports accurate clinical evaluation and diagnosis of patients’ eye‑related conditions.

Background & Qualifications

• High school diploma, or equivalent, required; college coursework is advantageous.
• Ideally 2–5 years of experience working in a clinical setting
• Current experience as an ophthalmic assistant is preferred.
  
  
  

Core Competencies

• Clear, effective communication and strong interpersonal interaction.
• Compassionate demeanor with sensitivity to patient concerns.
• Strong organizational habits and meticulous attention to detail.
• Ability to collaborate effectively within a team.
• Demonstrated comfort with computer systems and medical records.
  
  
  

Primary Duties

Patient Interaction & Clinical Support

• Introduces new patients to the office workflow and what to expect during their visit.
• Explains the purpose and patient experience of each test performed.
• Collects comprehensive patient histories, including chief complaint, current illness, ocular and general medical history, family history, allergies, and medications.
• Performs consistent and accurate documentation and testing
• Provides support to the ophthalmic photographer for fundus, external, and anterior segment imaging.
  
  
  

Triage & Patient Flow

• Determines the appropriate order in which patients should be brought back for testing.
• Escorts patients from the waiting area and initiates data collection.
• Informs patients about who will see them next and ensures comfort during transitions.
• Adjusts testing order as needed to maintain efficient flow to the physician.
• Handles phone inquiries related to ocular emergencies, medication refills, and general care questions.
• Coordinates with reception staff to maintain smooth scheduling and movement.
  
  
  

Equipment Care

• Troubleshoots equipment issues.
• Replaces bulbs and checks instrument connections.
• Conducts autoclaving and ensures instrument sterility.
• Reports ongoing equipment problems to the Lead Ophthalmic Technician.
  
  
  

Administrative Responsibilities

• Seeks guidance from senior staff when needed and avoids working beyond skill level.
• Calls patients to confirm appointments two business days before their visit.
• Keeps exam and procedure rooms clean and orderly.
• Maintains adequate stock levels in clinical rooms.
• Completes additional tasks as assigned.
  
  
  

Physical Requirements & Work Setting

This position is based in a professional clinical environment. Physical activities may include speaking, hearing, manual dexterity, standing, walking, sitting, and occasionally lifting up to 50 lbs. Visual demands include near and distance vision and the ability to adjust focus. Noise levels are generally low to moderate.

Additional Notes

This description outlines the primary responsibilities but does not cover every possible duty. Other tasks may be assigned as needed. The position is at‑will, and this document is not an employment contract. Reasonable accommodations will be provided for individuals with disabilities.

AI‑assisted tools may be used during parts of the hiring workflow to improve efficiency and fairness; however, human staff review all applications, and hiring decisions are made exclusively by qualified personnel.

Equal Opportunity Statement

We are an Equal Opportunity Employer, maintain a tobacco‑ and vape‑free workplace, and participate in E‑Verify.