What are the responsibilities and job description for the Senior System Support Administrator position at DP Professionals Inc?
Job Details
DPP is seeking a Senior System Support Administrator for a fully remote opportunity with our client in Columbia, SC.
Work arrangement:
Click the apply button or contact our recruiter Daniel at to learn more about this position (#25-00709).
Work arrangement:
- Remote; some off hours and weekend work may be required
- W2 position; 6 months
- Candidates who are foreign nationals must have resided in the US for at least three (3) of the last five (5) years prior to assignment to the client s applicable government contract.
- The System Support Administrator needs experience in supporting enterprise software, preferably in the Healthcare industry
- System support and application support
- Production operations, monitoring, incident management and automation of application software
- Install and configure enterprise application software
- Run and participate in Scrum meetings for the Team
- Participating in on-call rotation for production support
- Work with Industry partners and develop EDI Standards such as FHIR
- Work with the Team, other Systems Teams and industry partners to develop and implement Proof of Concepts showcasing usage of new FHIR interoperability standards for different use cases.
- This Team is innovating Healthcare EDI and is a prominent player in the Healthcare EDI & Interoperability space
- Hours: 08:00 am to 05:00 pm - Some off hours and weekend work may be required
- 4 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.
- Bachelor s degree in Computer Science, Information Technology, or other job-related degree;
- OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
- OR, 4 years job-related work experience (total 8 years without a degree)
- Familiarity and experience with Linux based systems to install and configure software applications preferably in the healthcare industry
- Experienced in technical troubleshooting and problem solving. Ability to diagnose and resolve complex issues across infrastructure, applications, and integrations
- Experienced in monitoring, automation and Incident Management for enterprise software. Familiarity with monitoring tools (such as Splunk, Nagios etc.), automation frameworks (such as Ansible, Puppet, Chef), and ITSM/incident management platforms (such as ServiceNow, Jira). Ability to set up alerts, automate repetitive tasks, and respond to incidents.
- Security, Compliance, and Access Management: Understanding of enterprise security practices (SIEM, IAM, certificate management, vulnerability scanning), compliance frameworks (HIPAA, NIST), and access controls.
- Collaboration and Communication: Working effectively with cross-functional teams (developers, business analysts, support) and communicating status, incidents, and solutions.
- Communication skills required working with customers in gathering requirements, making presentations, and leading Proof of Concepts for EDI Use Cases.
- Able to adapt to changes in work assignments, eager to learn and invest time in new standards and technologies.
- Experience with Agile/Scrum Project Management.
- AWS Cloud experience or exposure to working in any Cloud environment.
- Experience and knowledge of Healthcare Electronic Data Exchange (EDI) and Interoperability standards.
- Expertise and experience in development of EDI Interoperability standards such as HL7 X12, FHIR.
- Ability to install and maintain EDI COTS products in the Healthcare Industry.
Click the apply button or contact our recruiter Daniel at to learn more about this position (#25-00709).
Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
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