Senior System Support Administrator

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DPP is seeking a Senior System Support Administrator for a fully remote opportunity with our client in Columbia, SC.

Work arrangement:

• Remote; some off hours and weekend work may be required
• W2 position; 6 months
• Candidates who are foreign nationals must have resided in the US for at least three (3) of the last five (5) years prior to assignment to the client s applicable government contract.
  
  

Position summary:

• The System Support Administrator needs experience in supporting enterprise software, preferably in the Healthcare industry
• System support and application support
• Production operations, monitoring, incident management and automation of application software
• Install and configure enterprise application software
• Run and participate in Scrum meetings for the Team
• Participating in on-call rotation for production support
• Work with Industry partners and develop EDI Standards such as FHIR
• Work with the Team, other Systems Teams and industry partners to develop and implement Proof of Concepts showcasing usage of new FHIR interoperability standards for different use cases.
  
  

About the team:

• This Team is innovating Healthcare EDI and is a prominent player in the Healthcare EDI & Interoperability space
• Hours: 08:00 am to 05:00 pm - Some off hours and weekend work may be required
  
  

Minimum required work experience:

• 4 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.
  
  

Required education/equivalencies:

• Bachelor s degree in Computer Science, Information Technology, or other job-related degree;
• OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
• OR, 4 years job-related work experience (total 8 years without a degree)
  
  

Required knowledge, skills, and abilities:

• Familiarity and experience with Linux based systems to install and configure software applications preferably in the healthcare industry
• Experienced in technical troubleshooting and problem solving. Ability to diagnose and resolve complex issues across infrastructure, applications, and integrations
• Experienced in monitoring, automation and Incident Management for enterprise software. Familiarity with monitoring tools (such as Splunk, Nagios etc.), automation frameworks (such as Ansible, Puppet, Chef), and ITSM/incident management platforms (such as ServiceNow, Jira). Ability to set up alerts, automate repetitive tasks, and respond to incidents.
• Security, Compliance, and Access Management: Understanding of enterprise security practices (SIEM, IAM, certificate management, vulnerability scanning), compliance frameworks (HIPAA, NIST), and access controls.
• Collaboration and Communication: Working effectively with cross-functional teams (developers, business analysts, support) and communicating status, incidents, and solutions.
  
  

Nice to have:

• Communication skills required working with customers in gathering requirements, making presentations, and leading Proof of Concepts for EDI Use Cases.
• Able to adapt to changes in work assignments, eager to learn and invest time in new standards and technologies.
• Experience with Agile/Scrum Project Management.
• AWS Cloud experience or exposure to working in any Cloud environment.
• Experience and knowledge of Healthcare Electronic Data Exchange (EDI) and Interoperability standards.
• Expertise and experience in development of EDI Interoperability standards such as HL7 X12, FHIR.
• Ability to install and maintain EDI COTS products in the Healthcare Industry.
  
  

Interested? Learn more:

Click the apply button or contact our recruiter Daniel at to learn more about this position (#25-00709).

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.