Banquet Captain

Description

Banquet Captain        

At Dolphin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Dolphin, together we can rise.

Job Summary

The Banquet Captain coordinates and oversees all aspects of banquet and event operations, ensuring adherence to established standards and guest satisfaction.  Supervises all banquet event staff and executes group events.

Key Responsibilities:

• Supervise banquet staff, including servers, bartenders, and setup crews, ensuring they are properly trained, motivated, and performing their duties efficiently
• Ensure proper setup of banquet rooms according to event specifications and hotel standards.
• Oversee breakdown and cleanup after events, ensuring timely and thorough completion.
• Maintain high standards of service and presentation throughout all banquet functions.
• Conduct regular inspections to ensure adherence to quality and cleanliness standards.Interact with guests to ensure their needs are met and that any issues or concerns are addressed promptly and professionally.
• Monitor and manage banquet inventory, including linens, equipment, and supplies. Coordinate with appropriate departments for replenishment as needed.
• Ensure compliance with health, safety, and sanitation regulations. Implement and enforce proper procedures to maintain a safe and secure environment for guests and staff.
• Collaborate with other hotel departments, including sales, culinary, and housekeeping, to ensure seamless coordination of events and guest satisfaction.
• Provide training, coaching, and ongoing development opportunities for banquet staff to enhance their skills and knowledge.
• Assist with administrative tasks such as scheduling, payroll, and reporting as needed.
• Must be available to work flexible hours, including evenings, weekends, and holidays

Qualifications

Qualifications and Physical Requirements:

• Minimum of 2 years of experience in banquet operations, with at least 1 year in a supervisory role.
• Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skil
• Detail-oriented with strong organizational abilities. 
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities. Knowledge of food and beverage operations, including service techniques and safety standards.
• Familiarity with banquet software and Microsoft Office suite is preferred. 
• Must be available to work flexible hours, including evenings, weekends, and holidays

Salary : $20 - $22