What are the responsibilities and job description for the Security Guard position at DOLPHIN HOTEL MANAGEMENT?
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re positive, adaptable, intuitive, and have a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
POSITION PURPOSE
Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
60% Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
25% Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
15% Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate
hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
· Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
· Must be able to speak, read, write and understand the primary language(s) used in the workplace.
· Must be able to read and write to facilitate the communication process.
· Requires good communication skills, both verbal and written.
· Must possess basic computational ability.
· Must possess basic computer skills.
· Knowledge of hotel policy and fire-safety procedures.
· Ability to operate hand held two-way radio and knowledge of ten codes.
Physical Demands
· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
· Must be able to stand and exert well-paced mobility for up to 4 hours in length.
· Must be able to lift up to 15 lbs. on a regular and continuing basis.
· Must be able to push and pull carts and equipment weighing up to 250 lbs. in an emergency.
· Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis.
· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
· Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
· Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
· Requires manual dexterity to use and operate all necessary equipment.
· Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education preferred.
Experience
Minimum of one-year security related background required.
Licenses or Certificates
Ability to obtain and/or maintain any government required licenses, certificates or permits. Current Guard Card, CPR certification, First Aid training required.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Job Title: Security Guard
Department: Security
Employment Type: Full-Time/Non-exempt
Range: $18.00/hr-19.81/hr
Benefits:
401K
Medical
Dental
Vision
Pet Insurance
Marriott employee discount
Life/Disability & Supplemental Plans
In accordance with the federal Fair Credit Reporting Act (FCRA) and applicable state laws, we may obtain a consumer report (background check) on you in connection with your employment application. This report may include information about your criminal history, employment history, educational background, credit history (if applicable to the position), and other relevant details.
Before any such report is obtained, you will receive a separate written disclosure and authorization form, which you must sign for us to proceed. You will also be provided with a copy of the report and a summary of your rights under the FCRA before any adverse employment decision is made based on that information.
We are committed to complying fully with all federal, state, and local laws governing background checks and the use of consumer reports.
We are an Equal Employment Opportunity (EEO) employer and are committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.
Salary : $18 - $20