Salesforce Administrator

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Salesforce Administrator

DiCello Levitt LLP

Chicago, IL

Join a firm that is shaping front-page headlines pursuing justice every day, whether litigating some of the most significant civil and human rights cases of our time or ensuring that companies take responsibility for their actions and remediate the harm they have caused.

DiCello Levitt, a nationally prominent, Chambers and Benchmark-rated law firm with offices nationwide, is seeking a Salesforce Business Administrator in Chicago, IL.

Firm Description:

DiCello Levitt is a leading national plaintiffs’ law firm representing clients in class action, business-to-business, public client, whistleblower, personal injury, civil rights, and mass tort litigation. The firm has delivered $20B in awards and settlements to our clients and has been recognized for our excellence in litigation by Chambers USA, Law360, Benchmark Litigation, Lawdragon, and The National Law Journal.

Position Summary:

The Salesforce Administrator will be responsible for working with the firm's business leaders to analyze their needs and translate them into efficient Salesforce workflows, automations, customizations, and integrations with other software solutions. This role involves both business analysis and hands-on Salesforce development to design and implement solutions that optimize processes across the firm’s various practice groups.

The Salesforce Administrator will also collaborate closely with IT resources to ensure seamless integration of Salesforce with other firm systems and third-party applications.

Role and Responsibilities:

• Provide support for Salesforce to attorneys, legal staff, and finance department resolving issues related to data, and functionality
• Collaborate with business leaders from each practice area to understand operational needs and objectives.
• Conduct regular system audits and data quality checks to ensure integrity and compliance.
• Create and maintain custom objects, fields, page layouts, record types, validation rules, and automation
• Translate business needs into technical Salesforce workflows, automations, and reports.
• Create and update workflows, process automation to support legal/financial case tracking and client relationship management.
• Support accurate client matter tracking, and reporting for compliance.
• Stay uptodate with Salesforce releases, best practices, and new features to continuously improve the firm’s use of the platform.
• Perform data analysis and reporting within Salesforce to support decisionmaking for business leaders.
• Provide troubleshooting support and resolve technical issues related to Salesforce and integrated systems.
• Additional duties as assigned.

Desired Skills and Qualifications:

The successful candidate should have the following qualifications:

• Strong understanding of Salesforce architecture, automation tools (e.g., Flow, Process Builder), and customization capabilities.
• Experience in business process analysis and translating needs into Salesforce solutions.
• Expertise in building and managing integrations between Salesforce and other software systems (e.g., through APIs or middleware tools).
• Ability to configure, customize, and automate Salesforce independently.
• Excellent communication and collaboration skills to work with business leaders and IT resources.
• Strong problemsolving and troubleshooting skills, especially in integrating systems and ensuring data accuracy.
• Knowledge of legal industry processes is a plus, though not required.
• Ability to multitask and prioritize multiple highlevel assignments in a fastpaced environment.

Education and Experience:

• Bachelor’s degree in Business, Information Systems, or related field.
• Minimum of 3 years of experience as a Salesforce Administrator with handson Salesforce development and integration experience.
• Salesforce certification(s) such as Salesforce Administrator, Platform App Builder, or equivalent experience.
• Experience in managing projects from analysis through implementation, including building software integrations.

What DiCello Levitt Offers:

Salary Range: $80,000 to $90,000

• Salary is dependent on experience

Benefits:

• Comprehensive benefits package, effective the first day of the month following your start date: medical, dental, vision
• Health Savings Account (HSA)
• Life Insurance
• Additional Insurance Plans: Accident Critical Illness, Hospital Indemnity, ShortTerm Disability, and Pet Insurance
• 401(k) retirement savings plan with 3% employer contribution

Time Off:

• Personal Time Off (PTO)
• Sick Leave Time (SLT)
• 10 Paid Holidays

DiCello Levitt LLP is committed to ensuring equal employment opportunity and non-discrimination. The Firm prohibits unlawful discrimination in any term or condition of employment against any employee or applicant for employment because of the individual's race, color, creed, religion, sex, age, marital status, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, genetic information, disability, membership or service in the armed forces, or any other characteristic protected by law.

DiCello Levitt LLP does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DiCello Levitt LLP without a prior written search agreement will be considered unsolicited and the property of DiCello Levitt LLP. Please, no phone calls or emails.

DiCello Levitt LLP provides reasonable accommodation for qualified individuals with disabilities during the interviewing process and on the job. Please include any reasonable accommodation needs in your application.

For more information, visit our website: www.dicellolevitt.com.