Salesforce Administrator

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Salesforce Administrator with the industry leader- and build a career you can trust.

The Salesforce Administratorwill report to the Sales Support Manager andis responsible for the administration, configuration, and maintenance of our Salesforce platform for GTM functions. This role is pivotal in driving personalized customer engagement through Marketo, Salesforce Marketing Cloud, and other GTM tools, ensuring seamless campaign execution, data integrity, and platform optimization. You’ll be the go-to expert for managing Marketo configurations, supporting campaign operations, and collaborating across GTM departments to deliver impactful digital experiences. This role collaborates closely with leaders in sales, marketing, and sales enablement to create a consistent and high-performing campaign motion.

Essential Duties & Responsibilities

• Configure and maintain Salesforce Account Engagement components: Lead Management, Engagement Studio, Engagement Forms and Handlers, Landing Pages
• Manage user roles, permissions, and platform security regarding Account Engagement.
• Assist marketing teams in building and deploying email campaigns, journeys, and automation.
• Maintain data extensions, contact models, and subscriber lists.
• Support integration between Account Engagement and Salesforce CRM
• Build and monitor automations for audience segmentation, data imports/exports, and triggered communications.
• Analyze campaign performance and provide actionable insights.
• Maintain a strong understanding of other related business applications to make recommendations for the company-wide system and process improvements.
• Establish high standards of excellence for business-critical processes and systems.
• Create ongoing training modules, including playbooks, pitch practice, objection handling guides, competitive intelligence, and certification programs.
• Deliver workshops and coaching sessions focused on complex, value-based, consultative selling in the risk and fraud space.
  
  

Skills & Qualifications

• 2 Years of Salesforce CRM or Marketing Cloud Account Engagement admin experience
• Bachelor’s degree in business, management information systems, computer science, or related discipline.
• Strong understanding of email marketing principles, customer journey mapping, and Marketing technologies (ZoomInfo, Account Engagement, Gong, OpenPrise, Clari, Clay)
• Strong analytical and data management capabilities.
• Ability to conduct thorough needs analysis and solution identification with diverse technical abilities.
• Required Certifications: Salesforce Certified Marketing Cloud Account Engagement Specialist
• Proficiency in Salesforce CRM and Marketing Cloud Account Engagement configuration, customization and integration.
• Excellent facilitation, presentation, and communication skills.
• Highly organized, proactive, and capable of managing multiple priorities in a fast-paced environment.
• Exceptional organizational and analytic skills in an entrepreneurial, fast-paced environment, using a variety of tools and systems, including CRM (Salesforce).
  
  

Additional Details

• Potential salary range: $50,000 - $57,500. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
• Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
• Workplace Flexibility: Hybrid (3 days in-office per week)
• Visa Sponsorship: Employment eligibility to work in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.
  
  

Why Join Accertify?

Benefits

At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally:

• Health & Wellness: Medical, dental, and vision coverage for you and your family.
• Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
• Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources. 
• Career Development: Training programs, mentorship opportunities, and growth potential within the company.
• Wellness Support: Mental health resources and wellness programs.
• Family-Friendly Perks: Parental leave, flexible work arrangements.
• Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.
  
  

At Accertify, we’re committed to your success—because when you thrive, we thrive. Are you ready to make an impact? Apply today and be in the driver’s seat of your career.