What are the responsibilities and job description for the Branch Manager position at Dexian?
Branch Manager – Retail Banking
Location: San Jose, CA
Job Type: Full-time | In-Office
About the Role:
Are you ready to fuel the momentum at one of the nation's fastest-growing banks? We are looking for a dynamic, hands-on Branch Manager to helm our San Jose branch. In this high-visibility role, you won't just manage daily operations—you will act as the CEO of your branch. You will inspire a high-performing team, architect incredible customer experiences, and relentlessly drive deposit and revenue growth. If you thrive in a fast-paced, high-impact environment and are passionate about making a tangible difference in the San Jose community, this is where you belong.
What You’ll Do
Lead & Empower Your Team
- Build a Winning Culture: Hire, develop, and mentor a top-tier branch team equipped to dominate the San Jose market.
- Continuous Coaching: Lead impactful one-on-one sessions to elevate performance, unlock potential, and accelerate career trajectories.
- Performance Mastery: Ensure your team is razor-sharp on sales, service, and operations while maintaining our high standards of accountability.
Drive Operational Excellence
- Flawless Execution: Oversee daily operations with an eagle eye on efficiency and 100% regulatory compliance.
- Financial Command: Own the branch operational goals, optimize budgets, and smash profitability targets.
- Risk Mitigation: Collaborate with your Branch Operations Officer to bulletproof security protocols, approve major transactions, and seamlessly complete monthly certifications.
Redefine the Customer Experience
- Service Obsession: Champion a "client-first" mentality through daily huddles and proactive coaching, consistently crushing mystery shop goals.
- Expert Problem Solving: Navigate complex business and consumer account scenarios with diplomacy, speed, and grace.
Fuel Hyper-Growth & Business Development
- Strategic Expansion: Design and execute aggressive branch sales strategies tailored to the vibrant San Jose and Southern California landscape.
- Community Networking: Get out from behind the desk! Lead outbound calling, host in-person meetings, and network relentlessly to capture new market share.
- Cross-Functional Collaboration: Partner with regional leadership on high-impact marketing and seamlessly route lucrative small business credit opportunities to our lending experts.
Be the Face of San Jose
- CRA Advocacy: Champion our Community Reinvestment Act (CRA) initiatives to ensure we are actively giving back to the neighborhoods we serve.
- Local Leadership: Represent the bank in prominent San Jose civic and professional organizations, such as the Chamber of Commerce.
- Give Back: Dedicate a minimum of 10 compensable CRA volunteer hours annually to causes that matter.
What You Bring to the Table
- Experience: 7 years thriving in a competitive branch banking environment (Required).
- Leadership: 5 years of proven branch management and team-building success (Required).
- Expertise: 3 years successfully managing complex business and consumer accounts.
- Track Record: A documented history of driving branch growth and shattering sales targets.
- Tech-Savvy: Highly proficient with core banking software and the MS Office Suite.
- Mobility: Current California driver’s license with access to a reliable vehicle for business travel.
- Bonus Points: Active Notary Public designation is highly preferred.
Why You’ll Love It Here
- Uncapped Impact: Direct autonomy to shape your branch's culture and your team's career trajectory.
- Community Roots: Deepen your professional footprint and influence within the San Jose market.
- Rocket-Ship Growth: Be part of a scaling, modern bank that offers a comprehensive benefits package and unparalleled avenues for professional advancement.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Salary : $95,000 - $105,000