What are the responsibilities and job description for the Claims Support Specialist position at Dexian?
Job Title: Claims Admin Support Spec Int
Duration: 6 months
pay rate: $20 - $21.33/hr
Location: Colchester, VT 05446
Schedul
e• Contract to possible hire (depends on fit, budget and if need is still there
)• Days: Mon- Frida
y•Time: 9-3pm EST or 10-2pm EST (Manager is flexible and will work w/contractor on the timeframe
)• OT- NON
E
Day to day responsibilitie
s:• Point of Contact at the Front Desk of claims offi
ce• Working with customers on their total loss paperwork and verifying informati
on• Obtaining documents from custome
rs• Handling paymen
ts• Entering information into claims syst
em• Printing, faxing, mailing - outgoing and incomi
ng• Supply ordering, filing, organizi
ng• Tasks from internal system/queue to complete - creating FedEx labels, mailing, and faxi
ng
Degrees or certifications required/Years of overall experience requir
ed:• High School diploma or GED equival
ent• 2-3 years of experience in face-to-face customer service r
ole
Candidate Requireme
nts:• Customer Service skills: specifically face-to-face as this contractor will be working directly with customers who are settling their losses, so having patience and showing empathy is important to the
role• Quality Check is accu
rate• MS- Office Suite- Little data entry- inte
rnal• Excellent written and verbal communica
tion• Organized and attention detail- as they will be checking documents for accu
racy• Ability to multi-
task• Ability to work independently and collaborate with other claims admin support specialists from time to
time• Display leadership while in the of
fice
Par
king:• This office has their own open parking; they're located on the 2nd floor and there is an ele
vator
Interview Pr
ocess:• 1 round of Teams inte
rviews
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and
goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to lear
n more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran
Salary : $20 - $21