CMA

Professional Duties

- Administers medication, as ordered by the Provider, following the established policies and procedures and in accordance with the six rights of medication. A licensed Provider must verify correct medication and dosage prior to administration by the Medical Assistant. Documents all medications administered in patient’s electronic health record (EHR).

- Performs skin tests in accordance with established policies and procedures and as ordered by the Provider.

- Performs electrocardiograms in accordance with established policies and procedures and as ordered by the Provider.

- Applies and/or removes bandages, dressings, sutures, or staples in accordance with established policies and procedures and as ordered by the Provider.

- Provides the patient assistance and instructions on the use of durable medical equipment (DME) in accordance with established policies and procedures and as ordered by the Provider.

- Assists patients with ambulation and/or transfer using appropriate body mechanics.

- Prepares patients for examinations and/or procedures. (i.e. draping, posing, shaving, disinfecting site, etc. )

- Assists with requesting ordered labs/diagnostic tests and completing appropriate requisition and/or referral paperwork.

- Reviews patient’s charts prior to their scheduled visit.

- Obtains any missing reports, test results, or any other documentation needed prior to the patient’s scheduled visit.

- Reviews charts for test results for previously ordered diagnostic testing on a daily basis. Immediately informs the Provider of any critical test result.

- Performs non-invasive routine support services under the supervision of a licensed physician in an office or clinic setting.

- Utilizing non-invasive techniques, collects and preserves specimens for testing in accordance with established policies and procedures and as ordered by the Provider.

- Submits requests/orders for office supplies and medications, as needed, to ensure adequate inventory is available.

- Participates in quality control activities which include maintaining all office files as requested, including, but not limited to: Medication outdate check, refrigerator check (for temperature), and glucometer control check.

- Performs other duties as assigned.

- Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience

- Introduce self and your role

- Be knowledgeable about your job so that you can serve others effectively

- Validate to ensure understanding

- Demonstrate appropriate body language and tone of voice

- Avoid gossip and negativity

- Anticipate needs that will arise before your next meeting

- Inform patients and co-workers of how and when to contact you under normal circumstances (phone number, email, a help line, Immediate Care, etc.) or when unforeseen issues arise

Qualifications

- High School Diploma or equivalent and Completion of an accredited Medical Assistant program.

- Certified Medical Assistant certification required.

- One year recent experience in a physician’s office or clinic preferred.

- Knowledge of Medical Terminology.

- Good organizational skills. Excellent communication skills and ability to effectively communicate with Providers, patients, patient family members and other clinic staff.

- BLS required.

Physical Demands

type

Sitting

- Approximately 25% of day

type

Standing

- Approximately 75% of day

type

Walking

- Approximately 25% of day

type

Lifting

- 0 - 50 lbs. approximately 20% of day

type

Bending

- Approximately 10% of day. Kneeling < 20%.

type

Hearing/Visual Acuity

- Adequate for use with computers, telephone and or Blackberry - Approx 50% of day

type

Computer

- Highly technical work environment - Must be able to work 4 hours / day using keyboard, mouse and monitor

type

Reaching

- Above head 75 degrees - approximately 10%

type

Hand grip dexterity

- Frequency-approximately 75%