What are the responsibilities and job description for the Clinic Office Clerk position at Delta County Memorial Hospital?
Delta Health is seeking a professional, organized, and customer-focused Clinic Office Clerk to join our clinic team at our Cedaredge Clinic. This position plays an important role in supporting patient care through front office coordination, scheduling, medical records support, and exceptional customer service.
What You’ll Do
- Greet and assist patients, families, and visitors
- Answer and direct incoming phone calls professionally
- Schedule appointments and assist with appointment reminders
- Verify insurance information and collect payments
- Scan, upload, and maintain electronic health records
- Process medical record requests in compliance with HIPAA guidelines
- Support providers and clinic staff with daily clerical operations
- Maintain accurate patient information and documentation
What We’re Looking For
- High school diploma or equivalent required
- Previous medical office or healthcare experience preferred
- Strong computer, typing, and organizational skills
- Excellent customer service and communication abilities
- Ability to multitask in a fast-paced healthcare environment
- Experience with electronic health records preferred
- Medical terminology knowledge preferred
Physical Requirements
- Frequent sitting, standing, walking, bending, and reaching
- Ability to lift up to 40 pounds occasionally
- Continuous computer and telephone use
- Ability to work efficiently in a busy clinical setting
Why Delta Health?
At Delta Health , we are committed to providing excellence in care while supporting a collaborative and mission-driven workplace culture. Join a team dedicated to serving the healthcare needs of our community with compassion, professionalism, and integrity.
Position Summary
The Clinic Office Clerk performs a variety of clerical, scheduling, customer service, and medical records duties to support efficient clinic operations. Responsibilities include patient registration support, answering phones, scheduling appointments, scanning and maintaining electronic health records, processing medical record requests, and assisting providers and clinic staff with daily operational needs. The ideal candidate demonstrates professionalism, attention to detail, strong organizational skills, and a commitment to patient confidentiality and exceptional service.