What are the responsibilities and job description for the Dual Enrollment Success Coach - Grant Funded - 2 Positions (On Site position at Delta College?
Position Title
Dual Enrollment Success Coach - Grant Funded - 2 Positions (On Site - University Center, MI)
Division/Department
Admissions
Employee Group
Temporary
Status
2 Full time positions, Grant funded, temporary positions – ending March 31, 2028;
Rate of pay: $20.54 per hour
Rate of pay: $20.54 per hour
Position Summary Information
Position Accountabilities and Essential Functions
The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion for students, faculty and staff.
This is a full-time temporary support staff position within the Admissions Office.
POSITION SUMMARY:
The Dual Enrollment Success Coach will work under the direction of the dual enrollment office to focus on supporting dual enrolled and early middle college students helping them navigate the academic and social aspects of college coursework while still in high school to foster a strong college-going culture, particularly among historically underrepresented populations, to strengthen dual enrollment and mentoring programs that address barriers to higher education.
This role involves enhancing the onboarding and orientation process to build a strong sense of belonging from the start providing guidance on academic planning, connecting students with college resources, and fostering a successful transition to post-secondary education providing holistic, and personalized, one on one support to students especially their first year including enrollment navigation, completing the application, account creation, orientation, and offer a seamless transition to academic advising providing mentorship, goal setting, and progress monitoring. This emphasizes the importance of personalized support and proactively connects students with advisors and resources tailored to their needs. As a Success Coach you will help dual enrolled students navigate obstacles that might impede their success, connect them to campus services and resources, work with them to develop goals and be their accountability partner, and provide academic pro-tips for maximizing their college experience at Delta College, reinforcing our mission to empower a diverse and inclusive community.
The coach also assists with outreach and recruitment strategies, including presentations to inform high school students about dual enrollment opportunities, collaboration with high school contacts. Additional duties include assisting with student progress records, collecting both student and program data, updating knowledge through professional development, working as part of a team under the Dual Enrollment Office, and assisting students facing academic challenges.
This is a full-time temporary support staff position within the Admissions Office.
POSITION SUMMARY:
The Dual Enrollment Success Coach will work under the direction of the dual enrollment office to focus on supporting dual enrolled and early middle college students helping them navigate the academic and social aspects of college coursework while still in high school to foster a strong college-going culture, particularly among historically underrepresented populations, to strengthen dual enrollment and mentoring programs that address barriers to higher education.
This role involves enhancing the onboarding and orientation process to build a strong sense of belonging from the start providing guidance on academic planning, connecting students with college resources, and fostering a successful transition to post-secondary education providing holistic, and personalized, one on one support to students especially their first year including enrollment navigation, completing the application, account creation, orientation, and offer a seamless transition to academic advising providing mentorship, goal setting, and progress monitoring. This emphasizes the importance of personalized support and proactively connects students with advisors and resources tailored to their needs. As a Success Coach you will help dual enrolled students navigate obstacles that might impede their success, connect them to campus services and resources, work with them to develop goals and be their accountability partner, and provide academic pro-tips for maximizing their college experience at Delta College, reinforcing our mission to empower a diverse and inclusive community.
The coach also assists with outreach and recruitment strategies, including presentations to inform high school students about dual enrollment opportunities, collaboration with high school contacts. Additional duties include assisting with student progress records, collecting both student and program data, updating knowledge through professional development, working as part of a team under the Dual Enrollment Office, and assisting students facing academic challenges.
SPECIFIC TASKS MIGHT INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
- Meeting with students individually or in small groups to discuss their academic goals and progress.
- Helping students develop personalized educational development plans.
- Facilitating workshops on topics such as study skills, time management, and college readiness.
- Monitoring student performance and providing feedback and support as needed.
- Helping students access and utilize online learning platforms and other digital resources.
- Coordinating with college and high school personnel to ensure smooth communication and collaboration.
- Assisting with the registration process for dual enrollment courses.
- Providing information about financial aid and scholarship opportunities after high school graduation.
- Tracking student data and reporting on outcomes.
Key Responsibilities:
- Provide academic support and guidance to dual enrolled students with course selection, study skills, and time management.
- Connect students with appropriate college and high school resources, including academic advising, tutoring, and support services.
- Maintain regular communication with students and the dual enrollment office regarding student progress and program updates.
- Assist with the implementation and administration of dual enrollment programs, including recruitment, orientation, and data collection.
- Work as part of a team under the dual enrollment office to collaborate with high school staff, admissions representatives, and student services teams to ensure coordinated, student centered support.
- Advocate for the needs of dual enrollment students and helping them overcome barriers to academic success.
Required Qualifications
- Associate degree or equivalent knowledge and skills.
- 1 to 3 years of position-related experience.
- Strong interpersonal, communication, and critical thinking skills.
- Ability to build rapport and establish trust with students.
- Recent knowledge of college admissions, academic advising, and course panning-registration processes.
- Excellent organizational and time management skills.
- Proficiency in data tracking and reporting.
- Proficiency in Microsoft Office; Outlook, Word, Excel, PowerPoint, Teams, and Zoom.
- Capability to manage sensitive, confidential materials with total discretion.
- Familiarity with Delta College and its community. Commitment to equity, diversity, and student success.
Additional Experiences Considered
- Bachelor’s degree in a relevant field (e.g., education, counseling, social work).
- Familiarity with career development resources and strategies.
- Experience in advising, coaching, or mentoring students.
- Experience with data tracking and program evaluation.
- Familiarity with CRM systems, educational platforms, and advising tools.
- Familiarity with HIPPA/FERPA and 504 plans
Application Deadline
Position will remain open until filled. First consideration given to applications received by November 13th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Special Instructions to Applicants
Posting Specific Question
Required fields are indicated with an asterisk (*).
- * In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
- Delta.edu
- really.com
- Career Arc
- MI Works / MI Talent Bank
- HigherEdJobs.com
- Michigan HERC Website
- MLive (Grand Rapids Press, Flint Journal, Ann Arbor News, Jackson Citizen Patriot, Kalamazoo Gazette, Saginaw News, Muskegon Chronicle, Bay City Times)
- Other
- If you selected "Other" above, please tell us where you heard about this posting.
(Open Ended Question)
- * What does it mean to have a commitment to diversity and how would you develop and apply your commitment at Delta College in this role?
(Open Ended Question)
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter
- Transcript 1
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
- Professional Certifications or Licensures
Salary : $21
