What are the responsibilities and job description for the Dual Rate Pit Manager position at Delaware Park Casino & Racing?
JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
- Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Maintains a superior technical understanding of games, policies, and procedures.
- Knowledge of Delaware Park policies and State regulations, to ensure smooth and efficient gaming.
- Verification and issuance of Credit to guests.
- Responsible for balancing proper inventories of fills and credits.
- Responsible for issuing cards & dice and monitoring for any irregularities.
- Directly supervises large play, buy-ins, and bet variances.
- Responsible for interviewing applicants, direct Supervision, recommendation of discipline at all levels, and review of Table Games team members.
- Works productively in a fast-paced environment and effectively communicates with co-workers, keeping Table Games Management apprised of any problem areas.
- Maintain professionalism at all times when working with other team members and/or guests.
- Provide our guests with fast, fun, friendly, joyful, focused service.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
- Performs all other duties as assigned
JOB REQUIREMENTS:
- Three (3) years of multi-game dealing experience preferred.
- Must have certification and/or experience in the following games: Craps, Black Jack, Baccarat, Roulette, and Carnival Games.
- Must be able to successfully complete and maintain the background check and licensing process required by the Delaware Lottery during employment.
- Understand all internal controls for the department, knowing all gaming regulations and steps taken to ensure compliance.
- Understand credit authorization and apply the knowledge as set by internal controls.
- Ability to recognize and take appropriate actions towards any deviations of the game and/or attempts to cheat.
- Knowledge of Microsoft Windows and Player Tracking systems preferred.
- Must have strong math skills, with the ability to calculate numbers quickly and accurately. As well as strong organizational skills.
- Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.