What are the responsibilities and job description for the Event Sales Manager position at Delaware Park Casino & Racing?
JOB RESPONSIBILITIES:
- Develops sources for property banquet business for Corporate, Social, Private Markets, Special events, and other available function opportunities such as weddings.
- Organize and maintain the scheduling and maintenance of available function space.
- Develops contact lists for repeat business.
- Responsible for contracts, deposits, guarantees and collection of payments for all functions.
- Weekly reports a summary of sales, contacts, sales calls and bookings.
- Meets with designated Food & Beverage staff to review: menu planning, pricing, set-up structure, staffing, and all other related requirements.
- Assists with the development of menus, packages and promotions.
- Direct supervision of all banquet functions.
- Responsible for front of house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function break down, closing out check, ensure equitable dissemination of gratuity.
- Responsible for front of house linen, equipment maintenance and inventory.
- Responsible for staffing for all functions.
- Maintain communication with all internal departments.
- Responsible to maintain community involvement with local social organizations and attend relevant trade shows to enhance quality and service development on the property.
- Promotes outstanding internal and external guest relations.
- Promotes honesty and trust among the team.
- Performs all other duties as assigned.
- Four (4) years Food & Beverage experience in banquet sales, proven sales records and strong wedding sales.
- Two (2) years prior supervisory experience.
- Must have excellent written, verbal, and communication skills.
- Must be able to work a flexible schedule according to the needs of the business including evenings, weekends and holidays.
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