Table Games Dual Rate Dealer (FT)

Introduction

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Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides accurate and efficient dealing at assigned table game.
• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games
• Provides prompt, courteous and accurate dealing at assigned table(s).
• Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
• Performs accurate chip and cash transactions
• Receives wagers from customers and pays the appropriate game outcomes.
• Maintains game security and protects company assets at all times
• Assists customers in understanding the rules and ensures adherence to established policies and procedures.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

SUPERVISORY RESPONSIBILITIES:

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.
• Oversees all gaming activity on assigned tables.
• Monitors cash and chip transactions.
• Corrects mistakes and settles disputes when necessary
• Verifies, by signature, all clerical transactions.
• Issues approved credit
• Maintains bankroll at functional levels.
• Assists customers with any problems or requests.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Any and all duties as assigned by your Director or a member of management.

Requirements

• Must be 21 years of age or older
• High School Diploma or equivalent required; Associate degree in related field preferred.
• Minimum two (2) years of experience as a Table Games Dealer with proficiency in multiple games required; prior supervisory experience preferred, but not required.
• To perform this job successfully, an individual should have knowledge of database software. Knowledge of casino games and casino operations; Ability to recognize casino cheating scams, team member embezzlement, etc.; Strong customer service skills; Extensive background in casino operations; Extensive supervisory and management experience in Casino operations.
• Must be able to obtain a Maryland Lottery License