Bag Check Supervisor

Pay

$21.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Supervise and support Bag Check Ambassadors during events, including roll call, service quality, and escalations
• Ensure secure, accurate bag check operations including payment, inspections, storage, claim tickets, and retrieval
• Enforce security policies, bag restrictions, and collaborate with security on prohibited items
• Oversee opening and closing procedures and maintain a clean, organized, and fully prepared bag check area
• Deliver excellent guest service, manage lost and found, and assist with general event inquiries

More about you

• At least one year of supervisory experience in a customer service or event operations environment preferred
• Must be at least 18 years old
• Strong customer service and communication skills
• Comfortable in fast-paced, high-volume environments

Physical requirements

• Ability to stand for extended periods and lift up to 50 lbs.

Shift details

Events