Assistant Concessions Manager

Pay

Minimum – Anticipated Maximum Base Salary: $47,500 – $64,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Coordinate and supervise the activities of team members and supervisors
• Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team
• Actively participate and coordinate the successful implementation of Delaware North’s guest service initiatives
• Focus on training associates on company policies and procedures to ensure quality associate performance and customer service
• Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment
• Verify sales reporting and prepare various cost and operational reports as required
• Work appropriately to keep all locations clean, neat, and organized at all times
• Provide and administer an effective system for the maintenance of inventory levels
• Work to ensure all food and beverage equipment is properly maintained and repaired as required

More about you

• 1-3 years’ management or supervisory experience in the food service industry, preferably with prior concessions experience
• Knowledge of general business accounting policy and procedures
• Strong commitment to both the client and guest experience
• Ability to analyze data and make decisions
• Self-motivated, creative, and innovative ideas to increase concession stand operational efficiency
• Demonstrated initiative, leadership, and team-building skills are essential