What are the responsibilities and job description for the Catering Manager position at Delamar Hotel?
DELAMAR-_ Boutique luxury hotel located in West Hartford CT is seeking a Catering Sales Manager_ to join their growing team.
Job Duties:
· Creates and executes strategic sales plans to identify, attract and retain appropriate business to hotel
· Assists other sales members as needed in the achievement of their goals to ensure departmental goals are met
· Proactively manage all aspects of the sales cycle with prospects: relationship development, sales presentations, site inspections, proposal generation, and contract negotiations as well as invoicing.
· This position will require outside sales and solicitation calls.
· Handle all aspects of group & meeting business: site inspection, creating and sending proposals, preparing and following up on contract, creating banquet event orders, floorplans and invoices.
. Attends events as needed for additional support this includes but is not limited to: high-touch client events, and complex, detailed functions.
· Schedule and conduct site inspections and client entertainment
· Manage promotional programs, meeting packages.
· Participate in Sales meetings, pre-convention meetings training, and other sales-related meetings as required.
· Attend trade shows, community events, and industry meetings as scheduled.
· Assist with reports and/or competition data collection.
· Achieve or exceed budgeted revenues and personal/team sales revenue goals and maximize profitability.
· Create and maintain meaningful client relationships
· Skillfully responds to incoming leads and maximize lead conversion from all sources,
· Creatively sells available event space to maximize revenue
· Follows-up with clients after each function to ensure satisfaction and solicit for additional business.
· Conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel and an enthusiastic member of the sales team.
· Undertakes other responsibilities as directed
· Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support.
Qualifications:
· University or college degree equivalent. Bachelor's degree in business administration, Marketing, Hotel & Restaurant Management, or related major or professional area
· Computer skills and knowledge of industry-focused systems such as OPERA, and Caterease
· Commitment to delivering a high level of customer service
· Strong leadership skills, positive attitude, and good oral and written communication skills
· Strong analytical skills to understand key business indicators and competitive trends and develop creative approaches to these challenges
· Ability to handle multiple tasks with excellent organizational skills
· Knowledge of the local market and industry trends, competitors, and leading customer strategies
· Excellent selling skills
· Ability to meet deadlines, work under pressure, and independently
· Must be able to work evenings and weekends as needed
· Positive, enthusiastic approach with a team mentality
· Experience in luxury and boutique hotel brands is a plus
· Self-motivating Mindset
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person