What are the responsibilities and job description for the Community Outreach Specialist position at DC Department of Human Resources?
Job Summary
This position is located in the External Affairs Division of the Office of the Inspector General (OIG) for the District of Columbia. The incumbent supports the OIG’s mission to promote economy, efficiency, and effectiveness in the District government by developing and managing outreach efforts that educate, engage, and build trust with District residents, community groups, and government partners.
Duties And Responsibilities
Plans, develops, and communicates the organization's programs, policies, and activities
to the public. Assembles outreach efforts by planning, organizing, and delivering outreach projects in coordination with agency personnel, government partners, and/or community-based organizations. Participates with management in policy formulation; plans, organizes, and evaluates communication strategies, programs, and materials to educate District residents about OIG’s oversight and availability of resources to build public trust and empower communities to promote good governance. Provides analyses and evaluation of actual or potential effectiveness and current and/or projected program activities. Conducts community outreach studies; analyzes and makes recommendations to improve the program's effectiveness.
Prepares written status reports, correspondence, etc., in support of the office or program. Compiles information for the supervisor in preparation for meetings and conferences, and reports findings from the community to inform the agency of issues that affect both the availability and quality of services to residents of the District. Implement public outreach initiatives and events in coordination with management, the Deputy Inspector General for External Affairs, and the OIG’s divisions and partner agencies. The incumbent will represent the OIG at community meetings, Advisory Neighborhood Council events, senior/employment/healthcare fairs, as well as civic forums, to build relationships with the public and key community stakeholders and expand awareness of the OIG’s mission. Conduct presentations and develop educational materials to inform residents of the OIG’s hotline process and available resources. Track and evaluate outreach efforts to improve program effectiveness. Assist in preparing written reports and recommendations for management on outreach performance and feedback.
Performs other related duties as assigned.
Qualifications And Education
Desired applicants to have experience in community engagement, public relations, or constituent services. Experience developing and delivering presentations to the public. Ability to analyze data and assess program impact. Experience coordinating events and partnerships. Strong written and oral communication skills. Applicants who are bilingual in Spanish, Amharic, Chinese, French, Korean, or Vietnamese preferred.
Applicants must have one (1) year of Specialized Experience at the next lower grade level.
Work Environment
The work is performed in an office setting and in the field; it requires traveling to and from locations in various weather conditions.
Other Significant Facts
Pay Plan, Series and Grade: CS‐301‐12
Duration of Appointment: Career Service
Collective Bargaining Unit: This position is not represented by a collective bargaining unit.
The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter4 of DC Personnel Regulations, Suitability – Security Sensitive.
“If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.”
The District of Columbia Government does not discriminate in employment on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.
This position is located in the External Affairs Division of the Office of the Inspector General (OIG) for the District of Columbia. The incumbent supports the OIG’s mission to promote economy, efficiency, and effectiveness in the District government by developing and managing outreach efforts that educate, engage, and build trust with District residents, community groups, and government partners.
Duties And Responsibilities
Plans, develops, and communicates the organization's programs, policies, and activities
to the public. Assembles outreach efforts by planning, organizing, and delivering outreach projects in coordination with agency personnel, government partners, and/or community-based organizations. Participates with management in policy formulation; plans, organizes, and evaluates communication strategies, programs, and materials to educate District residents about OIG’s oversight and availability of resources to build public trust and empower communities to promote good governance. Provides analyses and evaluation of actual or potential effectiveness and current and/or projected program activities. Conducts community outreach studies; analyzes and makes recommendations to improve the program's effectiveness.
Prepares written status reports, correspondence, etc., in support of the office or program. Compiles information for the supervisor in preparation for meetings and conferences, and reports findings from the community to inform the agency of issues that affect both the availability and quality of services to residents of the District. Implement public outreach initiatives and events in coordination with management, the Deputy Inspector General for External Affairs, and the OIG’s divisions and partner agencies. The incumbent will represent the OIG at community meetings, Advisory Neighborhood Council events, senior/employment/healthcare fairs, as well as civic forums, to build relationships with the public and key community stakeholders and expand awareness of the OIG’s mission. Conduct presentations and develop educational materials to inform residents of the OIG’s hotline process and available resources. Track and evaluate outreach efforts to improve program effectiveness. Assist in preparing written reports and recommendations for management on outreach performance and feedback.
Performs other related duties as assigned.
Qualifications And Education
Desired applicants to have experience in community engagement, public relations, or constituent services. Experience developing and delivering presentations to the public. Ability to analyze data and assess program impact. Experience coordinating events and partnerships. Strong written and oral communication skills. Applicants who are bilingual in Spanish, Amharic, Chinese, French, Korean, or Vietnamese preferred.
Applicants must have one (1) year of Specialized Experience at the next lower grade level.
Work Environment
The work is performed in an office setting and in the field; it requires traveling to and from locations in various weather conditions.
Other Significant Facts
Pay Plan, Series and Grade: CS‐301‐12
Duration of Appointment: Career Service
Collective Bargaining Unit: This position is not represented by a collective bargaining unit.
The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter4 of DC Personnel Regulations, Suitability – Security Sensitive.
“If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.”
The District of Columbia Government does not discriminate in employment on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.
Salary : $150,000
