What are the responsibilities and job description for the Assistant Program Manager position at DC Department of Human Resources?
Job Summary
This position is located in the Department of Youth Rehabilitation Services (DYRS), Secure Programs division. DYRS’ mission is to improve public safety and provide court-involved youth the opportunity to become more productive citizens by building on the strengths of youth and their families in the least restrictive, most home-like environment consistent with public safety.
The Assistant Program Manager will review, assess and analyze secure programs and service delivery performance outcomes, provide leadership in oversight and monitoring of quality assurance and levels of intensity classifications, develop and implement strategies to enhance program and service delivery and make recommendations on policies, procedures and practices that promote quality programs and services for the success of committed youth and their families.
Major Duties And Responsibilities
The incumbent will be responsible for reviewing, assessing, and analyzing information impacting the administration of programs and service delivery within the Secure Programs division. The incumbent will create and evaluate strategies for the provision of monitoring and evaluating performance outcomes of secure programs services and delivery. Organize and lead workgroups to help standardize service delivery. Evaluate the effectiveness of programs, provide timely feedback regarding the performance of programs, and make timely recommendation for changes and improvements. Provide training and technical assistance for internal and external stakeholders. Make recommendations for policy, procedural, and programmatic changes based on research and assessments of best practices and evidence-based programs.
The incumbent will provide oversight of quality assurance and develop and implement plans and processes to ensure program efficiency. Devise a system of controls and maintain accurate records of monitoring activities. Conduct audits of secure programs, services and placements, consistent with levels of intensity classifications. Monitor and review all incident reports filed by secure programs. Collaborate with internal and external stakeholders to discuss problems and unusual complexities that may be occurring in the facilities and ways to resolve matters for the safety of youth, families and the community.
Qualifications And Education
Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None.
Working Conditions / Environment
Work is performed in a juvenile detention facility. Some degree of hazard may be present in working with high risk youth in custody with histories of aggressive conduct and disruptive behavioral problems.
Other Significant Facts
Tour of Duty: 9:00AM - 5:30 PM, Monday to Friday. Work is performed in a 24/7 secure facility; therefore, hours and days may vary depending on administrative duties and program needs.
Pay Plan, Series and Grade: MS-0340-13.
Promotion Potential: No Known Promotion Potential.
Collective Bargaining Unit (Nonunion): This position is not in a collective bargaining unit.
Duration of Appointment: MSS At-Will. Positions in the Management Supervisory Service (MSS) serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.
Position Designation: The incumbent in this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel regulations, Suitability. This position has been designated as a safety-sensitive position.
Essential Designation: This position is designated as Essential pursuant to Chapter 12 of the D.C. Personnel Regulations, Hours of Work, Legal Holidays, and Leave.
Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present a documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.
This position is located in the Department of Youth Rehabilitation Services (DYRS), Secure Programs division. DYRS’ mission is to improve public safety and provide court-involved youth the opportunity to become more productive citizens by building on the strengths of youth and their families in the least restrictive, most home-like environment consistent with public safety.
The Assistant Program Manager will review, assess and analyze secure programs and service delivery performance outcomes, provide leadership in oversight and monitoring of quality assurance and levels of intensity classifications, develop and implement strategies to enhance program and service delivery and make recommendations on policies, procedures and practices that promote quality programs and services for the success of committed youth and their families.
Major Duties And Responsibilities
The incumbent will be responsible for reviewing, assessing, and analyzing information impacting the administration of programs and service delivery within the Secure Programs division. The incumbent will create and evaluate strategies for the provision of monitoring and evaluating performance outcomes of secure programs services and delivery. Organize and lead workgroups to help standardize service delivery. Evaluate the effectiveness of programs, provide timely feedback regarding the performance of programs, and make timely recommendation for changes and improvements. Provide training and technical assistance for internal and external stakeholders. Make recommendations for policy, procedural, and programmatic changes based on research and assessments of best practices and evidence-based programs.
The incumbent will provide oversight of quality assurance and develop and implement plans and processes to ensure program efficiency. Devise a system of controls and maintain accurate records of monitoring activities. Conduct audits of secure programs, services and placements, consistent with levels of intensity classifications. Monitor and review all incident reports filed by secure programs. Collaborate with internal and external stakeholders to discuss problems and unusual complexities that may be occurring in the facilities and ways to resolve matters for the safety of youth, families and the community.
Qualifications And Education
Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None.
Working Conditions / Environment
Work is performed in a juvenile detention facility. Some degree of hazard may be present in working with high risk youth in custody with histories of aggressive conduct and disruptive behavioral problems.
Other Significant Facts
Tour of Duty: 9:00AM - 5:30 PM, Monday to Friday. Work is performed in a 24/7 secure facility; therefore, hours and days may vary depending on administrative duties and program needs.
Pay Plan, Series and Grade: MS-0340-13.
Promotion Potential: No Known Promotion Potential.
Collective Bargaining Unit (Nonunion): This position is not in a collective bargaining unit.
Duration of Appointment: MSS At-Will. Positions in the Management Supervisory Service (MSS) serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.
Position Designation: The incumbent in this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel regulations, Suitability. This position has been designated as a safety-sensitive position.
Essential Designation: This position is designated as Essential pursuant to Chapter 12 of the D.C. Personnel Regulations, Hours of Work, Legal Holidays, and Leave.
Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present a documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.