What are the responsibilities and job description for the Front Desk Receptionist and Housekeepers position at Days Inn?
Job Overview
Join our dynamic team as a Front Desk Receptionist and Housekeeper, where your energy and dedication will create a welcoming environment for guests and ensure the highest standards of cleanliness and sanitation. In this vital role, you will be the first point of contact for visitors, providing exceptional customer service while maintaining spotless, well-organized accommodations. Your proactive approach and attention to detail will contribute to an outstanding guest experience and the smooth operation of our hospitality facility. This paid position offers an exciting opportunity to be part of a vibrant team committed to excellence in hospitality and cleanliness.
Responsibilities
- Greet guests warmly upon arrival, check-in, and check-out efficiently, ensuring a positive first impression
- Manage front desk operations including answering inquiries, handling reservations, and providing information about services and amenities
- Maintain a clean and inviting reception area, ensuring it is organized and well-presented at all times
- Perform comprehensive housekeeping duties including cleaning guest rooms, common areas, floors, and bathrooms using appropriate cleaning equipment and techniques
- Handle chemical agents safely during cleaning tasks, adhering to safety data sheets (SDS) and proper chemical handling procedures
- Conduct floor care activities such as vacuuming, mopping, and polishing to uphold sanitation standards
- Assist with heavy lifting and manual handling tasks related to cleaning supplies or furniture as needed while following safety protocols
- Follow hotel emergency procedures promptly in case of incidents or safety concerns to ensure guest and staff safety
- Maintain detailed records of cleaning schedules, incident reports, and inventory of cleaning supplies
Requirements
- Prior experience in hotel housekeeping or janitorial work is highly preferred; familiarity with hotel housekeeping management is a plus
- Strong customer service skills with the ability to communicate effectively with guests and team members
- Knowledge of cleaning techniques including industrial cleaning methods and custodial practices
- Ability to handle chemical agents safely while performing sanitation tasks; understanding of SDS guidelines is essential
- Physical stamina for heavy lifting, manual handling, vacuuming, floor care, and extended periods of standing or walking
- Experience with cleaning equipment such as vacuums, floor buffers, mops, and other janitorial tools
- Familiarity with hotel emergency procedures and safety protocols in hospitality environments
- Demonstrated reliability with a strong work ethic; ability to work independently or as part of a team in fast-paced settings
- Hospitality experience or hotel housekeeping management background is advantageous
Join us in delivering exceptional service through meticulous cleanliness and warm hospitality! This role offers an engaging environment where your efforts directly enhance guest satisfaction while supporting our commitment to safety and sanitation standards.
Work Location: In person
Benefits:
Job Training, Pet Friendly Workplace, Reduced or Flexible HoursSalary : $25,672 - $32,861